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Contact us

Can’t find the answers you need in our FAQs? Get in touch.

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Account holder information

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  • Online: Sign in to access self-help tools and assistance. 

    Phone: Our customer support center is available for assistance 24/7, at 1-877-292-4040.

    Email: of-service@of.optum.com

    OR
  • Online: Sign in to access self-help tools and assistance. 

    Phone: Our customer support center is available for assistance 24/7, at 1-877-292-4040.

    Email: of-service@of.optum.com

    OR
  • Online: Sign in to access self-help tools and assistance. 

    Phone: Our customer support center is available for assistance 24/7, at 1-877-292-4040.

    Email: of-service@of.optum.com

    OR
  • Online: Sign in to access self-help tools and assistance.

    Phone: Our customer support center is available for assistance 24/7, at 1-877-292-4040.

    Email: of-service@of.optum.com

    OR
  • HealthSafe ID is our leading technology that strengthens website authentication protocols and enhances the security of your account by adding dual-factor authentication so it remains safe and secure. HealthSafe ID makes signing in easy and more secure.

    Learn more about HealthSafe ID

    OR
  • Phone: Our customer support center is available for assistance 24/7, at 1-877-292-4040.

    OR
  • Phone: Our customer support center is available for assistance from 7 a.m. to 7 p.m. (Central time), Monday through Friday at 1-855-687-2021.

    OR
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Employer contact

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I am an employer with questions about Optum Financial solutions …

Email: employerservice@of.optum.com

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Health plan and provider contact information

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I am a health plan or provider with Optum Pay support questions …

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central time), Monday through Friday at 1-877-620-6194.