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Medical Coding and Documentation Services

Augment resources and expertise for greater accuracy.


Award-winning services that help improve the clinical documentation improvement (CDI) process

Optum CDI services can help eliminate the challenges associated with staffing, retention and training while leading practice standardization.

How coding services can help improve CDI efforts

We work with your organization so that all services are coded in a timely fashion while maintaining quality and optimal DNFB (discharged not final billed) levels. In 2018, Optum was awarded “Top Revenue Cycle Management (RCM) Outsourcing and Managed Services Vendors” by Black Book Research.

Our coding services are powered by industry-leading, computer-assisted coding (facility and professional) and outpatient charging applications for greater efficiency and accuracy.

Our dedicated coding staff can bring you multiple tiers of coding support and provide services for organization types ranging from large health care provider systems to small physician groups.

Coding and documentation advisory services

Our advisory services offer a programmatic approach to addressing potential pitfalls throughout the mid-cycle, helping to proactively prepare your health system to address revenue integrity risks.

The modern framework of Optum® Health Information Management (HIM) Performance Outsourcing helps deliver a path to resiliency that leverages decades of middle revenue cycle expertise and industry-leading technology without the capital investment. HIM Performance Outsourcing standardizes and drives efficiencies across HIM functions while helping improve your organization’s key performance indicators (KPIs). We take a forward-looking approach to workforce optimization and pair it with advanced technology and best practice methodologies.

This helps improve financial outcomes by helping identify the correct codes from the beginning, drive innovation and achieve early and consistent impact.

Support for all organization types



Best-in-class HIM consulting

Our experts can help you achieve a modern HIM organization by gaining innovation and modernization of your HIM infrastructure.


Smart, integrated CDI technologies

Infuse artificial intelligence into your revenue cycle with a single coding and CDI platform.


Experienced medical coding teams

Quality management programs ensure top coding performance.


Coding Services

Learn how Optum offers coding services backed by patented natural language processing (NLP) technology, as well as charging algorithms, to support quick turnaround times and coding accuracy.



Transform CDI and coding

Discover how the Enterprise CAC and CDI 3D platform leverages power in a fully integrated solution that helps hospitals realize the benefits of expanded reviews and greater coding precision.

It’s a significant advantage to have Optum managing the day-to-day coding operations so our management team can focus on other functions that positively impact the organization.

Associate Chief Information Officer

Seth Katz

Explore our solutions

Coding and CDI technology

Learn how Optum Coding and CDI technologies use AI like CAC, NLP and machine learning to streamline medical coding and documentation.

Codebooks and training

Comprehensive and proven coding tools for professionals in physician practices, hospitals, post-acute services and payer organizations.

Ready to discuss your coding and documentation process?