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For information on the Change Healthcare cyber response:

  

Optum Pay

Accelerate progress toward a healthier future with a platform that helps expedite payments and streamlines access to historical claims data.

Optum Pay portal makes reconciliation easy

Optum Pay® helps optimize claims reconciliation and improve cash flow. Providers choose how to receive payments from a network of payers.

Secure, easy access to claims payment data

Data download options drive efficiencies

Flexible administrative management options

Take your organization to the next level

Optum Pay Premium offers access to historical claims and payment information, data bundling tools and flexible payment delivery options.

 

Optum Pay Basic

 

Optum Pay Premium

.5% per ACH payment

Assign an unlimited number of users at your practicedonedone

Available data options:

Downloadable 835, Remittance PDF and Payer’s proprietary​ remittance PDF

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Administrative management​donedone
Third-party billing supportdonedone
Historical claims payment and remittance information13 months36 months

Quick Pay

Receive some payments 1-2 days sooner​ from participating payers

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Robust search capabilities

Search by patient account number, patient name, claim number, date of service, NPI and many other parameters to easily and quickly locate your data

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Data bundling tools

We eliminate individual data file downloads and aggregate the data for you. In a single action, download all files into your practice management system

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Workflow management tools

Identify and track open, pending and closed claim payments

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Expanded payer access

Access all payments from all payers using​ Optum Pay via a single access point

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Resource

Streamline the payment reconciliation process

Create greater efficiencies within your organization with Optum Pay Premium.

Annually, Optum Pay moves $300B in claim payments to more than 2M health care professionals.

Optum Pay book of business, 2023

Already an Optum Pay user?

Sign in to access the Optum Pay portal.

Complementary solutions

Enroll in Optum Pay

As your partner, we invest in your organization, offering tools, support and funding to help you thrive.

Additional resources

Optum Pay customer support

Phone: 1-877-620-6194
Hours: Monday–Friday, 7 a.m.–6 p.m. CT

One Healthcare ID support

Phone: 1-855-819-5909
Email: optumsupport@optum.com
Hours: Monday–Friday, 6 a.m.–10 p.m. CT