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Automate fraud, waste and abuse

Speed up workflows for federal agencies through artificial intelligence (AI).

Apply natural language processing to improve program integrity

Learn the advantages and capabilities of AI and natural language processing (NLP) as an aid to federal agencies aiming to deter fraud while increasing program integrity and cost savings.

Key takeaways

  • Reviewing health care claims manually is costly and inefficient, often resulting in delayed authorizations and increased fraud
  • Optum Serve uses natural language processing technology to automate medical document review, accelerating federal healthcare claims processing
  • The use of AI in federal health programs could help promote better resource allocation and compliance and reduce operational costs
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Our Responsible Use of Artificial Intelligence (RUAI) program is inclusive of policies, products, and practices that ensure AI/ML solutions are designed, developed, and maintained following consistent, established standards. Ensuring Responsible Use of AI in Health Care | Optum