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Home & Community

We deliver personalized care to serve the physical, mental and social needs of people according to their preferences, across care settings.


How can we connect the health care system to better serve members?

Within this decade, 20% of Americans will be 65 years or older. Most of these Medicare, Medicaid and Dual members have more health care needs and want to stay in their homes for the long term. Coordinated care delivered in the care setting most conducive to members’ needs can help improve their satisfaction and outcomes.

Introducing Home & Community:

  • Working in all 50 states
  • Supporting more than 12 million member lives
  • Connecting over 10,000 health care professionals across the U.S.

Full population management supports a dynamic care journey

We provide health plan clients with a solution for Medicare Advantage (MA) and Dual Eligible Special Needs Plans (D-SNPs) members with changing care needs while focusing on improving health outcomes.


In-home clinical assessments

We perform health screenings and close gaps in care for members in their home or in a facility.


Personalized care navigation and support

We connect with members to identify challenges like care coordination and transportation while addressing social determinants of health.


Longitudinal home-based medical care

We bring coordinated interdisciplinary care to members with chronic conditions, including preventive and emergent care with 24/7 support.


Post-acute care management and transitions

We create clinician-driven post-acute care plans to help members transition to the right site of care for safe, functional recovery.

Little town, big impact

A clinical visit to Jack’s home helps Heather alert him of a health concern. See how Jack’s trust in Heather goes a long way.


Skilled Nursing Facility Care

When Bonita’s 81-year-old mother had to go into a skilled nursing facility, she was assured her mother was being cared for through strong communication among the Optum clinician, facility staff and family.

Home & Community is changing health care for good

Community Care

We bring an extra layer of ongoing clinical care to members who reside in an assisted living or skilled nursing facility.


We provide in-home and virtual assessments that support improved member health, as well as performance on key Medicare Star rating measures.

naviHealth Post-acute Care Solutions

We help members transition to the next right site of care with Optum® Home and Community offerings, naviHealth Post-acute Care Solutions.

Home-Based Medical Care

Our interdisciplinary care team brings in-home care to members with multiple chronic conditions. Serviced by Landmark Health, an Optum company.