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Assured Access: Rapid Resource Deployment in Emergencies

Health-related disasters can impact communities in numerous ways. We help you bridge the gap between preparedness, response and recovery so you’re ready for emergencies and public health crises.

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Our program augments and extends your emergency resources

The Optum Serve® Assured Access program offers comprehensive preparedness capabilities based on our Ready-Set-Go framework. We’ll help you create Continuity of Operations Plans (COOPs) and strategies with our tailored solutions.

Ready: Proactive preparedness and planning support


  • Help with writing, reviewing and updating contingency planning activities 
  • Training and technical expertise 
  • Research and consulting, including data monitoring, forecasting and reporting 
  • Public health and threat surveillance 
  • Accreditation support, community engagement strategy and planning 
  • Preparation of contingency contacts done in advance

Set: Ready-to-deploy readiness services


  • Mobile medical units and event services 
  • Austere communication systems 
  • Pre-packaged medical supplies and equipment 
  • Trained and credentialed clinical and non-clinical staff 
  • IT platform for data capture and reporting

Go: Medical response execution 


  • Readiness packages to immediately surge staff and emergency resources, as needed 
  • Customizable clinical teams as well as site leadership and management 
  • On-site and remote clinical oversight 
  • Site-specific planning and patient flow design 
  • Logistics and supply chain management 
  • Community outreach and engagement 
  • Risk management and issue resolution 
  • Customized data and reporting
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Strategies for helping underserved populations in emergencies

Find out how our Ready-Set-Go framework prepares you to deploy full-service support and maintain an appropriate posture affordably.

Mobile solutions for community health care needs

Learn how our modern fleet of mobile medical units help you provide primary care, urgent care, vaccinations, dentistry and more. We use advanced technology adaptable for rural and urban locations.

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Expert clinical staffing solutions ready to deploy

Our Preparedness Staffing solutions offer you access to more than 30,000 credentialed clinical staff. Our teams have decades of relevant experience working on improving emergency response plans.

Emergency preparedness services

Learn how our modern fleet of mobile medical units help you provide primary care, urgent care, vaccinations, dentistry and more. We use advanced technology adaptable for rural and urban locations.

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Comprehensive emergency preparedness, response and recovery solutions

Learn how Optum Serve can help you maintain an effective, affordable emergency preparedness response program.