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Peer Support Services for Behavioral Health

Our peer services help people move from treatment to daily life and reduces re-admission.

Peer Program Outcomes

As more states want peers as part of their plans, we have led the way in making these services available.

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Outpatient usage

States saw an 11% decrease in outpatient usage.*

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Inpatient usage

There was a 26% decrease in inpatient admissions.*

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ER visits

States saw an overall 17% decrease in ER visits.*

Medications

There was an overall 20% increase in medication adherence.*

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Peer support: Impact on behavioral health recovery

Optum supports peer services in mental health systems in over 20 states, creating better treatment adherence, fewer re-hospitalizations and lower costs.

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*Optum Tableau Workbook: BH Case Management Internal monthly/quarterly performance review, 2021.