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Pharmacy services

Home Delivery Pharmacy for Providers

Increase medication adherence and satisfaction while providing patients a cost-effective and easy way to receive prescriptions at home. 

Key benefits

 Our research shows Optum Home Delivery reduces medication adherence barriers, drives greater health outcomes and may lead to lower total cost of care.1

Higher medication adherence

We analyzed 3 chronic conditions; participants had a 20%+ higher medication adherence with home delivery 90-day vs 30-day supply at retail.

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Available prescription support

Patients enjoy 24/7 access to a pharmacist. On-call advocates offer therapy management support and help to ensure patient continuity of care.

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Safe and secure medication

We provide patients with a discreet, efficient digital pharmacy service that delivers a 99.998% dispensing accuracy and peace of mind.2 

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Ready to deliver – always

Our operational innovation and regional distribution strategy provides fast, free standard shipping to a home or location of choice.3

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Related healthcare insights

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Article

The big picture on pharmacy

Meet Dr. Wig, Chief Clinical Officer for Optum Rx, and hear how we’re addressing cost and clinical trends in pharmacy.

Infographic

A new way to treat acute pain

A long-sought non-opioid painkiller has arrived. But will the benefits outweigh the cost?

Report

Better drugs? Maybe. Higher cost? Definitely.

New drugs for myasthenia gravis and hereditary angioedema will be easier to take, more effective, and add competition.

Greater medication adherence with home delivery 90-day fills

An Optum study shows that our home delivery pharmacy consistently ranks higher in medication adherence performance than retail pharmacies.1

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Updates

Formulary updates for providers

Optum helps minimize patient disruption by providing guidance during formulary cycle updates, allowing for greater medication adherence.

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Simplifying the delivery of medications

Electronic Prescribing (eRx) to Optum Home Delivery

Enable accurate and efficient electronic prescribing to send prescriptions directly to the pharmacy.
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PreCheck MyScript: Real-Time Benefits Check Tool data

Get patient-specific prescription costs, lower-cost options and coverage details right at the point of care through your EHR platform.
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  1. UnitedHealth Group 2023 analysis of 2022 commercial medical and pharmacy claims, www.uhg.com/research, Commercially Insured Individuals Achieve Greater Medication Adherence with Home Delivery 90-Day Prescriptions. January 23, 2024. Accessed March 15, 2024. 
  2. Internal Optum analysis, 2023.
  3. Where state and federal laws allow.