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Enrollment in Optum Pay is secure, simple and smart

If you are a health care organization, you will need to have the information below to complete your enrollment online.

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Provider information

To start, we'll need your organization name, mailing information and tax identification number (TIN).

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New user information

To assign multiple users to your Optum Pay account, please provide the contact information for each designated Optum Pay admin.

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Bank information

In order to get funds into your preferred account, please include your routing and bank account information.

Financial information

Lastly, have a signed and dated copy of your organization’s federal W-9, along with a voided check or bank letter for each account where payments will be deposited.

Let's work together

As your partner, we invest in your practice, offering tools, support and funding to help you thrive.

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Helpful guides

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Optum Pay billing services enrollment guide

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Optum Pay virtual card payment enrollment guide

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Optum Pay direct deposit enrollment guide

Complementary solutions

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Working Capital

A digital-first cash flow solution provides easy and fast access to funds for health care practices.

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Optum Financial

Optum Financial is setting a new standard for how care is financed and paid for.

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Optum Pay

Streamline your payment experience with Optum Pay.

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Additional support

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Optum Pay customer support

Phone: 1-877-620-6194
Hours: Monday–Friday 7 a.m.–6 p.m. CT

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One Healthcare ID support

Phone: 1-855-819-5909
Email: optumsupport@optum.com
Hours: Monday–Friday 6 a.m.–10 p.m. CT