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Insights for state government agencies

Explore our latest insights on emerging topics in government health programs.

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Bots are a game changer for Medicaid

How robotic process automation (RPA) is improving health care

RPA is helping state Medicaid programs improve workflow and accuracy. The result is lower costs and faster delivery of benefits.

Featured insights

Speed up the claims process with AI

Read about our Claims Automated Rules Engine (CARE).

Call centers and AI technology

Transform state contact centers into 24/7 problem solvers.

Targeted care. Lower costs.

One state achieved both aims in delivering home health services.

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Insights

Make your pharmacy benefit plan work better

4 key questions you should be asking.

Fighting fraud in pharmacy

Explore emerging trends and strategies to combat schemes.

Pharmacy Insights Podcast

Listen to our resident experts discuss critical industry challenges and the solutions you need to control rising drug costs.

Keeping your data secure is mission critical

See how we help prevent costly, disruptive cyberattacks.

3 new drugs to watch this fall

As the year begins to close, we highlight three essential pipeline drugs with an expected U.S. Food and Drug Administration (FDA) decision this fall.

8 ways to make drugs more affordable

Discover what plan sponsors need to know.

Is your pharmacy benefit manager delivering value?

4 key questions you should be asking.

Fighting fraud

How one plan sponsor recovered $315,000 in six months.

3 ways to deal with escalating drug costs

Innovations custom built for today’s specialty challenges.

A seamless pharmacy benefit change?

We guarantee it. And it's easier than you think.

Four myths: Carving out specialty pharmacy

Integrating specialty pharmacy means better care, lower costs.

Smart formulary management

Developing and managing formularies that bring clinical and financial value

Creating connections through partnerships

Hear from an Optum Rx client on how we're partnering together for everyone we serve.

Increasing Value Through Higher Volume

Improve revenue integrity by expanding admission reviews.

Understanding the health care needs of Veterans

Ethnographic research conducted to help address Veterans' needs across the health care system.

Technology Helps Reduce Barriers to Tobacco Cessation

Learn about the growing change in tobacco cessation.

MMIS Game-Changer: Collaborative Contracting

NASPO ValuePoint helps states streamline procurement.

OPA for HHS: See how it works

Accelerate your state's efforts to address health inequity.

Innovations in Health Monitoring, Care Management & Support

Linking health care and public health data improves care management, clinical care, and public health reporting and monitoring.

NASPO ValuePoint Helps States Streamline MMIS Procurements

Streamline MMIS procurements through cooperative purchasing.

The American Rescue Plan and public health

ARP is an opportunity for state governments to improve public health through investment, infrastructure and innovation.

Managing diabetes gains an 8:1 return on investment

Learn how a third-party administrator’s client improved health outcomes and lowered costs.

Optum Rx customer obsession video

How one Optum Rx employee made the system work better for everyone

How to manage medication overload

Hear from a leader's perspective on how to manage polypharmacy.

Will diabetes drugs help us tackle obesity?

Discover four things to know about new uses of GLP-1 drugs.

Specialty drug prices giving you sticker shock?

See how Specialty Compass defuses exploding drug costs.

5 questions: Optum Rx chief pharmacy officer

Michael Einodshofer addresses the risks, challenges and opportunities facing the industry.

How our medication packaging helps the planet

New packaging saves CO2, water, energy, and plastic waste.

Making sense of copay cards

How copay cards can disrupt your benefit strategy

Health Care Interoperability Solutions

Optum Interoperability and Patient Access Services can help your state comply with CMS' final rule. View our overview video to find out how.

Optum Health Care Interoperability & Patient Access Services

Our solution is fully developed and ready right now to help your state meet compliance.

Redirecting Specialty Infusion Costs by Redirecting Site of Care

See how you can lower your plan costs by up to 52%.

Shipping sensitive medications

See how medications are protected in transit.

Rare diseases, large costs

The rise in orphan drugs is offering hope

Which Rules Will Impact Pharmacy in 2023?

2023 is already a busy year for pharmacy regulation. Read about the latest regulations that could impact you and your pharmacy benefit plan.

Support state Medicaid agency goals for members

Find out how a person-centered approach can help.

Unlocking the promise of personal medicine

See how a peek at your genes enables more precise prescribing.

Creating better behavioral health care

We help people find care and support that’s easy to understand and access.

Helping members achieve their goals

See how the right mental health care makes a difference.

Optum Quit Services

Discover the difference of an evidence-based program that offers a truly personalized approach and blends technology with a human touch.

Modernizing the Medicaid Experience | Optum

How can states and providers use modularity to modernize? Dustin Haisler at GovTech.com interviews Optum product leaders for insights.

Arkansas' New Approach to Medicaid Management

See how data and analytics help Arkansas manage one of the state's most vital and widely used government programs.

How to control drug costs without compromising care

Explore three principles driving better pharmacy benefit decisions.

Advancing the Frontier of Precision Medicine

The future of guided prescribing is here.

Healthier Outcomes for Moms and Babies Through Data

By reaching out to women earlier in pregnancy, one state is supporting moms and babies and creating healthier outcomes for both with help from Optum.

Addressing pharmacy issues that matter to you

From specialty pharmacy to drug affordability, our experts tackle your biggest pharmacy challenges.

3 new first-in-class therapies coming

See how innovation is driving the latest product development.

Specialty and Weight Loss Webinar

Hear how weight loss drugs are shaping traditional and specialty spend.

Modernizing the Medicaid experience

Read our 9 key takeaways for states to modernize the provider management experience.

New mandatory CMS reporting rules will impact states

To meet the requirements, states should consider focusing on five key areas.

GLP-1 agonists: A new class of weight loss medications

In this conversation, discover how new weight loss drugs like Wegovy are changing obesity management and their connection to diabetes.

Biosimilars to save billions in this decade

Prices for popular brand-name biologics drop up to 60% with generic-equivalent biosimilars.

Empowering clients with more choice and transparency

Helping make prescription drugs more affordable for plan sponsors and the members we serve is a universal focus.

Orphan drugs market: Can we afford them?

We examine key questions around orphan drugs such as why they're so expensive, how they're being used and what plan sponsors should do next.

Inflammatory conditions: Trends, pipeline, management strategies

Hear leaders discuss trends for inflammatory conditions and gain insights on how the market is changing with a deep dive on pipeline, biosimilars, and care management strategies.

Achieving health equity: Actionable analytics unlock improved outcomes

By applying analytics solutions, states can create a comprehensive roadmap to better health equity.

Gene Therapy: How to Prepare for a Growing Pipeline

The unprecedented cost of gene therapies requires a fundamental rethinking of how treatment costs are managed.

The secret to lowering the total cost of care

Rising pharmacy costs concern everyone. Managing the underlying health conditions behind each prescription is key to addressing these high costs.

Key considerations when updating provider management modules

Explore 6 key factors when updating, streamlining and coordinating provider management modules with other Medicaid functions.

What’s changing the PBM industry?

In this conversation, learn from Optum Rx thought leaders on how access, affordability and transparency have become imperatives for pharmacy benefit management.

Rules Impacting Pharmacy: Summer 2023 Legislative Sessions

Learn what's at stake as the Senate considers PBM legislation.

Drugs to Watch in Summer 2023: New Therapies [Report]

New drugs for postpartum depression, dermatitis and blindness are coming.

3 steps to slash medication costs

This is your guide to reducing your health care spending.

The Next Biosimilar Wave Has Arrived. Now What?

In this conversation, learn about a new class of biosimilars and what this means for competition, cost and volume in the PBM market.

Improving access to behavioral health services

See how Optum helped one state visualize utilization and demographic data around ‌behavioral health programs.

Lowest net cost and your bottom line

Learn about strategies to achieve the lowest net cost of prescription drugs through formularies, biosimilars and our Vigilant Drug Program.

Optum Rx Drug Pipeline Insights Reports

Read the most recent quarterly reports on new drugs coming down the pipeline.

Alternative funding: Real savings or problems?

See how much "free" drugs will actually cost you.

Regulations to watch: Fall 2023

Learn what's at stake as the PBM legislation advances on Capitol Hill.

Supporting care for at-risk minors

Learn about a lightweight, scalable foster-family placement system developed for one Northeastern state.

Redefining the prior authorization process

How we are revamping the prescribing process

Personalized care: Focusing on the member

Hear from Optum Rx chief of operations, Jon Mahrt

How to eliminate prescription waste

Achieve savings by targeting expensive, low-value drugs.

The dangers of polypharmacy

Millions of workers at risk due to overprescribed drugs

Getting ahead of the mental health crisis

See how leaders are advancing data strategies, screenings and exploring ways to connect consumers to mental health support.

Supporting Youth Mental Health: On-Demand Webinar

Dr. Yusra Benhalim shares insights on the challenges we must overcome to reach youth.

Alzheimer’s Treatment: Time for a Level-Set?

See success rates, risks and costs of the new Alzheimer’s treatments.

Key learnings for modernizing your state’s legacy system

As you embark on maintenance and operations (M&O) modernization, consider how these 8 best practices can drive your success.

Case Study: Advanced Pharmacy Audit Services

How a health plan saved more than $1 million

Think differently: Strategies for incremental modernization

States can build on a step-by-step approach to modernization, incrementally transforming the user experience without disruption.