Resource center
Content, tools and research for financial success
Knowledge is invaluable for today’s health care leader, where many financial decisions have a significant impact. Information is critical.
Transforming the future of health care
Workforce optimization
Review a Q&A about workforce trends, obstacles and solutions.
Have biosimilars arrived?
Six questions and answers reveal insights about the current market.
3 reasons for telemedicine’s success
Learn about the recent growth in telemedicine.
Insights
Social inequities effect on patient and provider
As clinicians and caregivers to our patients, we bear witness to the inequity of health care. Dr. Oreggio shares experience and advice on opening doors to equal care.
Research revolution: Optum Labs
Optum Labs is launching a study for a COVID-19 monoclonal antibody treatment. Through the power of data, every patient will receive the treatment. This approach gives quick results for practical problems.
Mobile clinic brings care to the community
Southwest Medical bridges the access gap with their mobile clinic by meeting patients where they are.
When to refer: PCP guide to Pap exams
Pap smears and HPV immunizations have become fundamental elements of preventive care for women.
The WellMed Bridges palliative care program
Patients with serious illness should not have to choose between curative and palliative treatment. That is the theory behind the WellMed Bridges program.
Kidney Disease Care: A Comprehensive Approach
Find out how an integrated approach produces better outcomes for renal disease — a common, complex and costly condition.
Specialty Pharmacy 101
Specialty pharmacies deliver high-touch services to help patients stay adherent to treatment plans and live healthier lives.
New diabetes medication recommender app
Our user-centric tool helps prescribers keep up with American Diabetes Association (ADA) medication recommendations.
Care of the clinician
A 2017 JAMA study showed that 45% of doctors feel at least one symptom of burnout.
Actualizing high-quality coordinated cancer care
The recently launched Cancer Center in Las Vegas incorporates IOM recommendations, delivering high-quality cancer care for better patient outcomes.
How to help patients prevent long-term cognitive complications
Despite the complexity of concussion, primary care providers are in a unique position to give life-altering advice to their patients.
Digital medicine that delights
Dr. Sonia Samagh from the Center for Digital Health is hard at work bringing the many digital tools available into an environment that becomes our “way of being” rather than another tool in the toolkit.
Building resilience: Mental health lessons from COVID-19
COVID-19 has negatively affected many people's mental health, but will anything good come out of it?
Antiracism and inclusion
Optum saw the value in a project for a community cohort, Leadership for Racial Equity, and quickly worked to create a national strategy.
Thrive or crumble: Partnerships are a new area of growth
Read the article from Nick Howell and Chris Pass to learn the successes and lessons of the partnership between John Muir Health and Optum.
"No regret" IT investments for health systems
Learn which tech investments can benefit providers most today.
2022 Analytics and AI survey from Advisory Board Research
ABR surveyed 250 strategy and analytics leaders.
A System-Wide Look at Improving Specialty Care
Condition-specific clinical expertise and capabilities necessary for managing complex diseases
Sleep treatment across the ages
Combining real-world data and primary research helps us better understand insomnia.
Optum Dynamic Assessment of Pregnancies and Infants
Assess the impact of medication use during pregnancy and the impact on infant health.
Value Transformation at Keck Medicine of USC
Value Transformation at Keck Medicine of USC
Case Study: UMass utilizes analytics to improve adult immunizations
Population health analytics drive UMass participation in the AMGA AI Collaborative
Dynamic Assessment Of Pregnancies And Infants
We help answer questions about maternal and infant health.
Walk in their shoes
Learn how real cancer patient and provider experiences drive care navigation decisions.
Improving UR effectiveness with Case Advisor
Improving UR effectiveness with Case Advisor
Transforming Analytics at Boulder Community Health
Learn how Boulder Community Health is using analytics to make decisions, improve care management and drive growth.
Modernizing Health Care: Joan's Journey | Optum
The health care system is built on positive intent, but it’s too complex. Joan’s journey illustrates how we’re creating something different.
Health care network planning & optimization success
Learn how leaders can use data and analytics to make informed decisions on their network and drive actionable conversations with providers.
Managing the rise of people with multiple chronic conditions
Predicting who will develop multiple chronic conditions (MCCs) and intervening early is critical to better care and lower costs
Clinicogenomics: new, linked data is advancing research
Rich, longitudinal clinicogenomics data can fuel all stages of drug development.
Everest Group Recognizes Optum as a Leader
The 2021 PEAK Matrix report maps the RCM Business Process Services market.
John Muir Health Clinical Operations Video
See how John Muir partnered with Optum to enable a seamless consumer experience.
The Physician Liaison Outreach Playbook
The Optum Physician Liaison Outreach Playbook gives physician liaisons best practices, tools and templates for effective physician relationship-building.
Realize agility through a modern digital infrastructure
A Q&A on digital innovation and how it can help organizations deliver on business and patient care goals
Five Insights to Manage Hospital Administrative Costs
In this Optum article, futurist Tom Koulopolous and John Muir Health's Chris Pass share five strategies to manage administrative costs and improve performance.
Health Care's Guide to Machine Learning
What you need to know about AI's latest buzzword.
HIMSS and Optum talk EHR strategies
Dr. John Kontor of Optum shares how EHR strategies provide numerous opportunities to improve and change health care.
Meeting consumers on their terms
Learn how relationships between consumers and health organizations are transforming.
Taking the Blinders Off Cancer Through Immunotherapy
Webinar: Taking the Blinders Off Cancer Through Immunotherapy
Your roadmap for driving growth
Use data and analytics to form your business development roadmap.
Natural language processing (NLP) and risk adjustment
We help to explain the role and benefits of NLP in risk adjustment programs.
Explore five priorities to improve financial performance
Explore five priorities to improve financial performance
Overcoming challenges to managing costs in health care
A Q&A about opportunities to improve margin performance
Driving Hospital and Health System Growth strategy
Explore a collection of best practices for health systems.
6 growth trends for patient-centric health care
Learn strategies you can use to differentiate your health system from your competitors.
Slowing the specialty pharmacy carve-out stampede
Study reveals costs for unrecognized kidney disease
Is poor market visibility compromising your growth?
How to understand your true growth potential.
Health leaders share IT transformation stories
Hear John Muir Health and Bassett Health’s observations on digital transformation, modernizing infrastructure and strategic automation.
The bedside research revolution
Optum Care Research and Innovation is an internal research support system that shows research is an integral part of care delivery.
Excela Health and Optum partner to serve the local community
This video discusses how Excela Health and Optum are working together to create financial sustainability and serve the local community.
Webinar: Trends and challenges in telehealth
Explore new ways of doing business that allow you to meet shifting customer expectations, workforce challenges and emerging business goals.
Using Your EHR to Accelerate Digital Health
Explore how a thoughtful approach to EHR can impact the health care digital journey and help an organization achieve its business goals.
Digital Front Door Strategy Improves Patient Experience
Discover how a digital patient engagement strategy can provide easier access, reduce cancellations, and enhance front-end collections.
New indicators of growth
Learn how to measure the success of consumer relationships in today's market.
Cost optimization strategies to restore financial health
Watch the webinar for insights on disruptive market forces, the health care economy, cost-management efforts and managing operating costs.
Strategic Growth for Health Systems
This webinar covers topics surrounding disruptive market forces, workforce strategy, competitors growing within the industry and finance.
How Excela Health Is Tackling Costs
See how Excela Health saw an area of opportunity in their revenue cycle and partnered with Optum for immediate impact and long-term value.
Driving a frictionless digital patient experience
Watch the webinar to learn how to reduce friction points impacting the digital journey and preventing patients from getting in the door.
Cost optimization strategies to restore financial health
Watch the webinar for insights on disruptive market forces, the health care economy, cost-management efforts and managing operating costs.
Who are the patients in your market?
Get a complimentary custom market assessment to identify high-value patients and vulnerable populations to build meaningful engagements.
Clinical intelligence: The smartest revenue cycle investment
Our white paper shows how investing in smart technologies supports the revenue cycle from patient registration through full reimbursement.
Leverage AI-powered CDI and coding
CDI programs are expanding to support risk adjustment initiatives. Integrated CDI technologies are needed to support revenue and integrity.
Volume 2: Revenue performance for better financial health
Read the white paper for strategies on achieving proper levels of reimbursement, writing off bad debt, and expanding into new service areas.
Executive series: Health Care Workforce Crisis
Get strategy, insight and resources to create an enterprise-wide health care workforce strategy.
Maximizing effectiveness of physician advisors within the hospital
Provide the right support to achieve program goals.
Defending emergency department reimbursement
Learn how to strengthen your ED visit-level determinations.
Improve your ROI with the help of Optum Claims Manager
Flexible claims management tool drives down denials
Five things your denial rate isn't telling you
Learn 5 ways to make changes that will prevent and remediate denied claims.
Expanded scope and efficiency with Optum CAC and CDI 3D
See how one health system partnered with Optum to transform their coding and CDI program.
A/R recovery services revenue continuity
Provider maintains A/R continuity during HIS conversion.
Untangle the causes of medical necessity denials.
Review factors hidden by your denial rate.
Computer-assisted coding helps company with continued growth
See how ACS used Optum CAC Professional for computer-assisted coding to expand medical coding and billing operations and navigate the ICD-10 transition.
Physician group achieves record performance
Optum Ambulatory Services team leads system transition.
AI advances the revenue cycle
The use of NLP makes the revenue cycle work smarter, not harder.
How fully leveraged AI solutions surpass traditional UR systems
Learn four ways AI expands your reach and effectiveness.
Developing a best-in-class middle revenue cycle for hospitals
Explore the six focus areas for improving performance.
Choosing a strategic accounts receivable service partner
Selecting the right recovery partner requires careful evaluation.
Develop a best-in-class front-end revenue cycle
Learn six ways to take your operations from good to great.
Giving patients a clear look at their care
A better patient experience through price transparency
Smart revenue cycle investments rather than deep cost cuts
Strengthen revenue performance with two astute investments.
Reducing administrative variation with artificial intelligence
Infuse technology into your medical necessity process.
How Optum supports value-based goals with powerful products
Optum supports value-based goals with powerful products.
Disruptive current events make traditional UR models obsolete
Learn five ways to use new processes and technology to improve UR.
Partnering for employee growth and retention
Explore how Boulder Community Health partnered with Optum to continue elevating its most critical component of success — its workforce.
Actionable tips for improving your claims denial process
Develop these six characteristics to effectively manage denials and support your organization's revenue integrity.
Improving clinical documentation improvement (CDI) efficiency
See how Lima Memorial improved efficiency with advanced technology.
Optum CAC offers automatic review of physician selected coding
Coding review module monitors for results.
Artificial intelligence and the changing role of case managers
AI can help manage new responsibilities.
Sustainability through partnership
See how Boulder Community Health partnered with Optum to continue to successfully fund its mission.
Strategies to reduce administrative costs
Strategies to fix payer-provider collaboration, streamline patient financial experience and apply AI technologies for better cost savings.
Filling revenue cycle resource shortfalls
How to improve efficiency and reduce expenses.
Improve claims processing with these claims management tips
Retaining talent through employee integration
Explore a strategic alignment to transition employees within the expectations and goals of Market Performance Partnerships.
Boulder Community Health and Optum
Optum partnership insights and strategies enable near- and long-term success for provider organizations.
5 Provider Strategies to Help Improve Your Margins: Download
5 Provider strategies to help improve your margins
In this e-book, discover how health care organizations are prioritizing a path to improved financial sustainability and margins.
Medicare enrollment: How a licensed insurance agent can help
John Muir Health and AI: A case study in managing costs
Watch the webinar to learn actionable strategies on tackling decreased hospital margins, increased labor costs and staffing shortages.
How hospitals can maintain operational and financial viability
Read this white paper to learn strategies that can help critical access and independent hospitals remain viable in their communities.
Self-Scheduling Boosts Access and Reduces Staff Burden
Learn how ProHealth Physicians used self-guided online scheduling to ease administrative burden and rebound patient volume.
Using predictive data to achieve 70:1 ROI
Watch the webinar to learn how MetroHealth used precision marketing to reach patients that are likely to need specialty services.
Defining the future of alternate-site infusion pharmacy care
Optum tackles the many issues infusion pharmacy care faces as it serves vulnerable patients with acute needs and complex conditions.
Addressing challenges with CDI and coding
Read the success story to hear how Optum technology helped increase John Muir Health's monthly CDI case review average by 22%
Critical Steps to Navigating Change Management
See how an effective change management strategy can help people adapt to change more quickly and nimbly.
Getting ahead of the mental health crisis
See how leaders are advancing data strategies, screenings and exploring ways to connect consumers to mental health support.
Breast cancer awareness month
Early detection is critical to fighting breast cancer; advances in technology are helping
Navigating the rapid growth of health care data
Optum Advisory experts share how their actuarial consultants help providers reduce care fragmentation and increase coordination.
Navigating the rapid growth of healthcare data
Optum Advisory experts share how their actuarial consultants help providers reduce care fragmentation and increase coordination.
Annual Optum survey on consumer care preferences
Optum surveyed more than 1,200 consumers to understand their experiences when accessing care. Download this e-book to read our findings.
Optimize Patient Access with Automation and Technology
This webinar shares best practices for optimizing patient access with automation and consumer-centric technology strategies.
Get competitive with coding and CDI analytics
Watch the demo to learn how our analytics platform provides custom, value-added reports with the data insights you want.
Easier access to mental health services
Learn how Refresh Mental Health used online scheduling to simplify consumer access to mental health care.
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