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Articles | Case studies and testimonials | E-books | Guides | On-demand webinars | White papers | Videos | View all
Latest featured insights
Article
Learn how Optum Serve is helping to advance the health and well-being of Veterans and spouses in the trucking and cybersecurity workforce.
Guide
Learn how Optum Serve helped Veterans achieve health and wellness goals, promoted well-being, prevented illness and reduced the burden of chronic conditions.
White paper
Learn how Optum Serve supports Veterans through a whole-health approach to work and life.
Case study
Learn how Southwest Medical Associates (SMA) used the Optum platform to automate vaccine scheduling and reminders for both shots at once.
Latest articles
Article
Learn how Optum Serve is helping to advance the health and well-being of Veterans and spouses in the trucking and cybersecurity workforce.
Latest case studies and testimonials
Case study
Learn how Southwest Medical Associates (SMA) used the Optum platform to automate vaccine scheduling and reminders for both shots at once.
Case study
Learn how a rural health system achieved an ideal patient experience and increased bookings with digital scheduling.
Case study
St. Luke’s Health dramatically increased volumes and decreased costly no-shows with Optum digital scheduling. Learn how your health system can, too.
Latest e-books
E-book
Optum surveyed more than 1,200 consumers to understand their experiences when accessing care. Download this e-book to read our findings.
E-book
Learn the telehealth features and frustrations providers say impact their virtual care experiences.
Latest guides
Guide
Learn how Optum Serve helped Veterans achieve health and wellness goals, promoted well-being, prevented illness and reduced the burden of chronic conditions.
Guide
Medicare Advantage members receiving in-home assessments saw fewer emergency department visits and inpatient hospital stays across 4 conditions.
Latest on-demand webinars
On-demand webinar
People feel the disconnect of a siloed healthcare system. Get insights on how to build more holistic care through connected care models.
On-demand webinar
View the public launch of Optum Patient Access and Engagement on demand.
Latest white papers
White paper
Learn how Optum Serve supports Veterans through a whole-health approach to work and life.
White paper
Learn how proactive planning is the key to successful physician-to-physician marketing.
White paper
Get tools for applying data-driven outreach to develop a successful growth strategy.
Latest videos
Video
Kim, a HouseCalls advanced clinician practitioner, believes a good day is when she’s helped someone. Watch the video to see her story.
Video
Learn from experts how to transform health care by addressing the social and economic factors that impact health outcomes.
All patient and member engagement insights (54)
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Discover 8 capabilities to power your EHR
Learn how Optum solutions can enhance your EHR for better patient engagement and financial data integrity.
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Alma simplifies access to in-network mental health providers with digital self-scheduling
Learn how Alma partnered with Optum to offer frictionless patient access to care through digital-first channels.
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Making informed care decisions with accessible health plan data
Learn about a health plan STAR ratings tool that provides residents with clear, interactive comparisons of health plans.
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Advancing infection prevention in senior communities
Discover proactive practices for protecting residents from both the common and the unexpected.
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Reduce the risks of polypharmacy in nursing homes
Learn 5 tips for effective deprescribing to improve resident quality of life.
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Market for patient engagement webinar
View the public launch of Optum Patient Access and Engagement on demand.
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Rising expectations among health care consumers
Learn about the growing expectations people have for their healthcare experience and how to improve the consumer journey.
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Patient engagement platform checkboxes
Learn how a platform that covers the full patient journey, from scheduling care to payment and follow-up, can streamline operations and costs.
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The Health Equity Alignment Solution (HEALS)
HEALS is a data analytics solution that highlights where and how inequities occur within a community, state or a health plan’s member population.
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Addressing the loneliness epidemic and cognitive decline in seniors
To tackle this problem, payers need to take a holistic approach to delivering connection while addressing seniors’ mental and physical needs.
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Star ratings are important to Medicare plans
Learn how health plans can improve Star ratings through high-touch strategies.
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Fighting breast cancer with early detection
Early detection is critical to fighting breast cancer; advances in technology are helping.
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Speed up the claims process with AI
Read about our Claims Automated Rules Engine (CARE).
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Building a connected care model
People feel the disconnect of a siloed healthcare system. Get insights on how to build more holistic care through connected care models.
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Strategies for incremental modernization
States can build on a step-by-step approach to modernization, incrementally transforming the user experience without disruption.
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Closing gaps in pain management
More than half of nursing home residents suffer from chronic pain. Read the white paper to learn how we can make a difference in their lives.
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Driven to bring care to those in need
Optum Nevada’s mobile medical clinic helps promote health and break down transportation barriers for patients in Nevada.
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SDOH solutions: Transforming health care for all
Learn from experts how to transform health care by addressing the social and economic factors that impact health outcomes.
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Optimize member engagement through collaboration
A health plan increased in-home assessment rates for their Medicare Advantage members by working with Optum to increase member engagement.
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State M&O innovations: Robotics process automation
Robotics process automation can improve maintenance and operations of state Medicaid systems.
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Improve members' health with Optum HouseCalls
Medicare Advantage members receiving in-home assessments saw fewer emergency department visits and inpatient hospital stays across 4 conditions.
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The HouseCalls difference: Kim's story
Kim, a HouseCalls advanced clinician practitioner, believes a good day is when she’s helped someone. Watch the video to see her story.
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HouseCalls: Reach members where they are
Help manage members’ health through in-home or virtual assessments.
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US military entrance processing command
Optum Serve conducts physical and mental examinations for military applicants.