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Key trends in hospital revenue cycle performance

Best of Optum Forum 2021

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Discover new opportunities for revenue cycle refinement

In this Optum Forum 2021 session, Anna Yakovenka reviews Advisory Board’s revenue cycle benchmarks survey. The session includes metrics spanning finance and operations, staffing and outsourcing, patient access and the business office.

In this session, participants will:

  • Review results from the 2021 revenue cycle benchmarks survey 
  • Highlight key industry trends in revenue cycle performance 
  • Explore best-in-class and emerging practices in revenue cycle excellence


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Anna Yakovenko,
Managing Director, Strategy, Finance and Planning Research Programs, Advisory Board

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