- Significant proportions of care shifted to telehealth by late March
- Optum extends telehealth flexibilities through at least May 31
EDEN PRAIRE, Minn. (May 11, 2020) — With a global pandemic continuing to interrupt people’s everyday lives, access to behavioral health and emotional support has never been more critical. Optum continues to respond to the need by significantly expanding the availability of telehealth visits, including growing the number of providers available to see patients virtually.
arly data suggests that providers and members are benefiting from a transition from in-person visits to telehealth sessions delivered through telephone and video chat platforms, or through Optum’s proprietary behavioral health virtual visit platform. By the end of March, 33% of all care was shifted to telehealth with the following results: