Kim DeMaise Service Hero
- This is definitely my mobile office.
I drive between 100 and 120 miles a day.
My name is Kim DeMasie,
and I am a nurse practitioner in Indiana.
I've been with Optum for about four years.
I think seeing people in their home
is so important,
because we have to see people
where they are.
You find out what kind of neighborhood
that they live in,
if they feel safe in their neighborhood.
You get the whole picture.
This is where they live, and just treat
them with dignity and kindness.
Hi. How are you?
Okay, we're gonna review your medication,
so if you can pass your bottles
Take a deep breath and hold it.
I'm gonna write down
all your vital signs for you.
If we can make a difference
in somebody's life,
then that is the greatest reward
that I can get.
I'm gonna look in your ears and your eyes.
Well, I can see clear through there.
Whether you've been healthy or not,
just to be reminded it's good to be alive.
- And you can just feel
that when she's here,
it's all about you.
You just feel loved and cared for.
- We're not just treating
their blood pressure that day.
It really opened my eyes
how important that is
to be that support person for other people
that are going through things.
I got the diagnosis--
"You have breast cancer."
And it was really earth-shattering
because I had always been the caregiver.
I had to go through four months of chemo.
We decided to do a mastectomy.
After the second breast cancer scare,
it makes you think about your life.
And life is very short.
We only have a certain number of days,
and you have to wake up every day
and make the most of that day
and just live it to its fullest.
Well, today is actually our 14th
anniversary of having the food pantry,
so it's a pretty big week for us.
I started it 14 years ago
in memory of my dad.
It's just steadily grown
with the community's help.
We have the Optum team here today,
some fellow nurse practitioners
that are helping serve the community.
Everybody has to feel accepted
and cared for.
A good day is when I feel
like I've helped somebody.
It's very fulfilling.
HouseCalls in action: Meet Kim
HouseCalls advanced practice clinicians (APCs) are dedicated to supporting the members that they serve and their communities. One HouseCalls APC, Kim, believes that a good day is when she feels like she's helped somebody. Watch the video to see her story.