How do you select an outsourcing vendor?
Evaluating outsourcing vendors can be a daunting task. There are evolving methodologies to differentiate the leaders in delivering health care services. Conventional models only categorize vendors in three ways: strategic partners, tier-two providers and staffing groups.
Everest Group recommends considering these five factors (SLOTS) when making your selection, to ensure your partner brings the talent and operational expertise your organization needs:
- Legacy aggregators
- Transformational partners
In the full report, Everest Group explains its ranking criteria, compares 29 predominant health care service providers and details why Optum is recognized as the Leader.
PEAK Matrix® Service Providers of the Year
Optum was recognized as the Leader for its approach and capabilities, innovation, and investment in a variety of managed services. Among 20 competitors, Optum received top scores as a service provider that delivered value to its clients.
In the last two years, Everest Group has looked at the healthcare service provider capabilities from a variety of lenses. These include healthcare digital services, payer operations, providers digital, RCM operation and more. Optum emerged as the Leader of the assessment.