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Healthcare industry insights

Explore thought leadership and gain unique perspectives from experts on advancing healthcare and making the health system work better for everyone.

Latest featured insights

E-book

Health equity and women's health

Create meaningful change for the women in your workforce. Learn steps to help close the gap in health equity, improve health and lower costs.

E-book

A quarter-century of pharmacy benefit changes

Explore the dramatic changes in the years since 2000 — in drug performance and design, and especially affordability.

Article

Developing evidence-based tools for accessible and quality care

Explore how evidence-based tools like The ASAM Criteria® Navigator and InterQual® Substance Use Disorders Criteria are helping payers and providers efficiently and effectively navigate the complex substance use disorder landscape today.

On-demand webinar

Strategies for centering patients and staff

Learn how to help transform hospital revenue cycle operations with healthcare automation.

 

 

Data and analytics

All data and analytics insights

Article

Reconcile your RWD expectations to maximize your investment

Understand how routine clinical practice impacts information captured in real-world data (RWD).

On-demand webinar

Increasing potential of genomic data

Hear from experts in this Endpoints News webinar on the increasing importance of clinicogenomic data, including diverse phenotypic and genotypic profiles.

Video

Maximize Your Real-World Data Strategy

Optum Life Sciences leaders break down common missteps when using RWD and how to create practical strategies to overcome them. Watch the video from STAT Summit.

Article

What if providers’ clinical data were research-ready?

Providers collect data about patients every day. But what should they be considering — and doing — to put their clinical data to good use?

 

 

Finances and payments

All finances and payments insights

Article

Digital claim payments can save you money

Discover 4 ways health plans can save money today — and in the future — by engaging with a digital claim payment partner.

Article

Enhancing fraud investigations with AI

Learn how AI is changing the fraud case review process.

Article

The connection between money and health

The connection between money and health runs deeper than just costs — your employees rely on your benefits strategy for overall wellness.

Article

Boost efficiency with payment optimization

Learn how payment delivery optimization can improve the healthcare financial cycle and bridge the gap between payers and providers.

 

 

Mental health

All mental health insights

Video

Reimagine your employee assistance program

Help employees feel mentally, physically and financially well with Emotional Wellbeing Solutions.

White paper

Emotional wellbeing solutions for health care workers

Support healthcare workers, who put others first every day.

E-book

Help members access behavioral health care

Guide members to quality, affordable behavioral health care.

Guide

Understanding students' mental health needs

Read about the realities of campus behavioral healthcare and how we can make things better for college students.

 

 

Patient and member engagement

All patient and member engagement insights

Article

Teaming up with task force movement

Learn how Optum Serve is helping to advance the health and well-being of Veterans and spouses in the trucking and cybersecurity workforce.

Guide

Telephone Lifestyle Coaching for Veterans

Learn how Optum Serve helped Veterans achieve health and wellness goals, promoted well-being, prevented illness and reduced the burden of chronic conditions.

White paper

Supporting Veteran truckers

Learn how Optum Serve supports Veterans through a whole-health approach to work and life.

White paper

Patient engagement leader

Everest Group recognizes Optum in its 2023 Patient Engagement Platforms PEAK Matrix® Assessment.

 

 

Pharmacy care

All pharmacy care insights

Video

Delivering a deeper connection to infusion care

Our infusion care ecosystem is based on a commitment to clinical innovation and providing consistent, convenient and compassionate care.

Article

Defining the future of alternate-site infusion pharmacy care

Optum tackles the many issues infusion pharmacy care faces as it serves vulnerable patients with acute needs and complex conditions.

White paper

Addressing extreme cost and lack of catheter lock options in the U.S.

Learn about the impact on catheter lock therapy for home infusion patients with a central venous access device (CVAD).

Article

Specialty Pharmacy 101

Specialty pharmacies deliver high-touch services to help patients stay adherent to treatment plans and live healthier lives.

 

 

Pharmacy management

All pharmacy management insights

Podcast

Pharmacy Insights Podcast

Listen to our resident experts discuss critical industry challenges and the solutions you need to control rising drug costs.

White paper

Drug pricing spotlight: Wound care

Combat against brand name products costing 125 times more.

Article

Aging workforce and the impact on drug spend

An estimated 23% of the workforce will be over age 65 by 2050 – but what does that mean for my drug plan?

Article

3 ways to deal with escalating drug costs

Explore innovations custom built for today’s specialty challenges.

 

 

Technology and automations

All technology and automation insights

Case study

A case study on Excel Medical Center

Using digital integration to ease administrative burdens can help you spend more time with patients and deliver positive patient outcomes.

White paper

Volume 1: Better financial health and improved operations

Read the white paper for strategies on controlling fixed costs, efficiency and organizational flexibility.

Case study

Improving CDI efficiency

See how Lima Memorial improved efficiency with advanced technology.

On-demand webinar

Focus on patients, not paperwork

Watch the webinar to learn actionable strategies on tackling decreased hospital margins, increased labor costs and staffing shortages.

 

 

Value-based care

All value-based care insights

Article

Health equity in kidney disease management

Learn 5 strategies for health plans to address inequities in the kidney care landscape and create more equitable access, treatment and outcomes for all.

E-book

Slowing specialty pharmacy carve out stampede

Discover specialty medication management strategies to help you slow carve-out and stop member attrition.

Article

Kidney care breakthroughs: What payers should know

Explore the most promising innovations in renal care for people with chronic kidney disease.

Article

Analytics in payer-oncologist partnerships

See 4 ways that payers can help healthcare providers unlock the power of real-world data to drive quality and innovation in cancer care.

 

 

All healthcare industry insights (594)

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  • What to expect from pharmaceutical tariffs

    New tariffs on imported drugs are expected soon, which could mean higher prices and potential shortages.

  • How do pharmacy benefit managers work?

    Hear how PBMs negotiate to deliver the lowest possible cost, benefiting plan sponsors and members alike.

  • Better drugs? Maybe. Higher cost? Definitely.

    New drugs for myasthenia gravis and hereditary angioedema will be easier to take, more effective, and add competition.

  • How Medicare Advantage leaders can thrive in the D-SNP market

    We discuss the growth potential and the imperative for integrated care coordination and enhanced benefits for the dual-eligible population.

  • Patient education: The secret to success in risk adjustment and VBC

    Effective patient education fosters adherence to medical treatments and promotes healthy patient behaviors, in turn facilitating successful risk adjustment and value-based care.

  • AI advancements bridge the gap to dual eligibility enrollment

    See how AI-powered technology and personalized member engagement are helping to identify and enroll more members into Medicaid programs.

  • Innovations in contact center efficiency

    Hear from our experts as they discuss the role of AI and other trends in a well-connected system.

  • Maximizing CareSelect Imaging for value-based care

    Discover how to transform your approach to clinical decision-making and advance your organization’s value-based care goals.

  • How organizations can support neurodiversity in the workplace

    Recognizing the unique perspectives of neurodivergent individuals and creating an inclusive workplace can enrich and empower your teams.

  • Extracting value-based care insights from claims data

    Actionable insights for health plans and providers to adopt a data-driven approach and achieve value-based care goals.

  • The big picture on pharmacy

    Meet Dr. Wig, Chief Clinical Officer for Optum Rx, and hear how we’re addressing cost and clinical trends in pharmacy.

  • Best practices for efficient medical record retrieval

    Medical record retrieval is an essential task for healthcare providers and insurers, but it can often be a complex and time-consuming process.

  • Helping a member find support

    See how one mother found in-the-moment support during a family crisis.

  • Optimize employee benefits with healthcare analytics

    With the right tools, employers can transform employee benefits data into actionable insights that drive better experiences and add value.

  • Tailoring Medicare plans for specific populations

    Learn some of the best practices and strategies for serving your members effectively through special needs planning and beyond.

  • Reduce length of stay and enhance resource efficiency

    Learn more about how Optum Enterprise Intelligence Suite (EIS) enables best practices for achieving operational excellence.

  • How payers can prepare for the next wave of cellular therapy patients

    CAR T-cell therapies have been remarkably successful and may become more widely available. Here’s how to get ready for a rise in these expensive treatments.

  • Digital MSK tools: 5 important features

    Digital MSK can improve outcomes while reducing costs. Learn how payers and employers can choose a program that delivers on health benefits and savings.

  • Regulations to watch: Spring 2025

    Learn what’s at stake for pharmacy benefits sponsors as federal oversight changes and state legislative sessions begin.

  • The high price we pay when seniors lack access to health care

    Challenges around affordability and access to quality health care are far more prevalent than one might think. In fact, about half of Medicare Advantage members live on an annual income of less than $25,000.

  • Small price hikes make for big drug prices

    We know about the high prices for new drugs, but drug companies make most of their money from repeated small price increases on older drugs.

  • Help enhance coding accuracy with the HCC Tearsheet 2025

    Accurate HCC codes are essential for effective care management and compliance.

  • Making inroads with maternal health

    Learn how Indiana and Washington, D.C., are tackling critical maternal health equity disparities.

  • Quick and safe digital specialty pharmacy service

    Optum Specialty Pharmacy leverages specialized expertise and resources with flexibility, delivering personalized care that drives better outcomes.