Insights
Social inequities effect on patient and provider
As clinicians and caregivers to our patients, we bear witness to the inequity of health care. Dr. Oreggio shares experience and advice on opening doors to equal care.
Research revolution: Optum Labs
Optum Labs is launching a study for a COVID-19 monoclonal antibody treatment. Through the power of data, every patient will receive the treatment. This approach gives quick results for practical problems.
Mobile clinic brings care to the community
Southwest Medical bridges the access gap with their mobile clinic by meeting patients where they are.
When to refer: PCP guide to Pap exams
Pap smears and HPV immunizations have become fundamental elements of preventive care for women.
The WellMed Bridges palliative care program
Patients with serious illness should not have to choose between curative and palliative treatment. That is the theory behind the WellMed Bridges program.
Connected care
Uncover leader insights and actions for creating a holistic care ecosystem.
Global Nurse Advice Line
Supporting mission-critical programs for federal health agencies
Telemental health visits: Are they effective?
A surprising change happened when a behavioral health department rapidly transitioned to telemental health during COVID-19.
How are you identifying overpayments?
Identifying overpayments after a claim has been paid is a core component of payment integrity.
Visualizing fraud, waste and abuse
Graph analytics and machine learning drive the future of program integrity.
Assisting the FDA with real-world evidence
As seen in Frost & Sullivan's Movers & Shakers series
Moving toward preemptive kidney transplants
Avoiding dialysis in favor of organ transplant can yield better patient outcomes and lower health care costs. So why is it still uncommon?
Kidney Disease Care: A Comprehensive Approach
Find out how an integrated approach produces better outcomes for renal disease — a common, complex and costly condition.
Automate fraud, waste and abuse
Learn how artificial intelligence (AI) and natural language processing (NLP) can help federal agencies improve program integrity, cut costs and deter fraud.
The customer experience trap
Learn why consumer loyalty is decreasing while innovation in customer experience is increasing.
Flexing seniors’ brains and social muscles
Medicare Advantage plans can differentiate supplementary programs by addressing cognitive health and social interaction.
How holistic programs improve senior health
Medicare Advantage plans need to rise above the competition by going beyond traditional fitness offerings.
New diabetes medication recommender app
Our user-centric tool helps prescribers keep up with American Diabetes Association (ADA) medication recommendations.
Case study 1: High-dollar claim savings
DRG outlier identified, resulting in $200,578 savings.
C-suite Check-In: The Health Care Workforce Crisis
Research report uncovers impacts, obstacles and priorities.
Case study 2: High-dollar claim savings
DRG outlier identified, resulting in $600,000 savings.
Care of the clinician
A 2017 JAMA study showed that 45% of doctors feel at least one symptom of burnout.
Actualizing high-quality coordinated cancer care
The recently launched Cancer Center in Las Vegas incorporates IOM recommendations, delivering high-quality cancer care for better patient outcomes.
How to help patients prevent long-term cognitive complications
Despite the complexity of concussion, primary care providers are in a unique position to give life-altering advice to their patients.
Digital medicine that delights
Dr. Sonia Samagh from the Center for Digital Health is hard at work bringing the many digital tools available into an environment that becomes our “way of being” rather than another tool in the toolkit.
Building resilience: Mental health lessons from COVID-19
COVID-19 has negatively affected many people's mental health, but will anything good come out of it?
Opioid prescribing in family practice
In the enormity of the opioid epidemic, family practice providers may feel lost.
Viewpoints on the 2024 CMS Advance Notice
In this webinar, health plans will hear Optum viewpoints on the proposed CMS changes and how they may affect your MA plan. Be prepared now.
Antiracism and inclusion
Optum saw the value in a project for a community cohort, Leadership for Racial Equity, and quickly worked to create a national strategy.
The HouseCalls difference: Kim's story
Kim, a HouseCalls advanced clinician practitioner, believes a good day is when she’s helped someone. Watch the video to see her story.
Responsible machine learning
Explore how the health care industry can use machine learning (ML) to improve outcomes and reduce total cost of care.
The Impact of In-home Health Assessments
Learn about the benefits of HouseCalls assessments with these 5 fast facts.
Thrive or crumble: Partnerships are a new area of growth
Read the article from Nick Howell and Chris Pass to learn the successes and lessons of the partnership between John Muir Health and Optum.
"No regret" IT investments for health systems
Learn which tech investments can benefit providers most today.
Grow with physician and consumer-driven insights
Support your hospital’s volume and revenue growth goals
Maximize Recoveries with Subrogation
Identify, investigate and recover medical and disability payments related to accidents.
Watch: OLS Data Leaders at STAT Summit
Break down common missteps when using RWD and create practical strategies to overcome them.
Enabling Success for the Health Plan Ecosystem
Optum has a complete portfolio of assets designed to enable health plans to make meaningful strides toward achieving their goals.
The fight for techquity
Get ideas for how to fundamentally change your approach to building technology and incorporate techquity into your organization.
Sustainability through partnership
See how Boulder Community Health partnered with Optum to continue to successfully fund its mission.
Building a connected care model
An expert panel explores elements of a whole-health approach.
Digital equity across the health care system
Remove gaps and improve digital access for everyone.
The financial case for connected care
Get thought starters for assessing how a connected care model can strengthen your financial position.
Five tactics to unlock potential
Data and analytics to improve care experiences and outcomes.
2022 Analytics and AI survey from Advisory Board Research
ABR surveyed 250 strategy and analytics leaders.
Can automation cure workforce challenges?
Rethink how to support workers, while simplifying and improving care.
Success stories in connected care
See how health organizations are creating new ways to deliver care.
Caring for clinicians: From burnout to wellness
CEO of Optum Care Solutions Dr. Patrick Conway explores how to move beyond burnout and focus on clinician wellness.
Inform your employee wellbeing strategy
Global employers share insights into health and wellbeing strategy and programme impact.
Smart formulary management
Developing and managing formularies that bring clinical and financial value
Specialty Drugs & Prior Authorizations
Having a prior authorization process in place is not enough to ensure specialty drug utilization meets your policy criteria.
Gaining maximum benefit from your revenue cycle strategy
Learn how innovation can help you achieve financial resiliency and stay competitive in today’s market.
Case study: 5/5 satisfaction on implementation
OptumRx earns 100% implementation score from City of Toledo
Indiana HHS values insightful analytics
Optum helps improve program outcomes and cost control.
A System-Wide Look at Improving Specialty Care
Condition-specific clinical expertise and capabilities necessary for managing complex diseases
Sleep treatment across the ages
Combining real-world data and primary research helps us better understand insomnia.
Optum Dynamic Assessment of Pregnancies and Infants
Assess the impact of medication use during pregnancy and the impact on infant health.
Optum, FDA collaborate on vaccine and biologic research
FDA reaches agreement with life sciences segment of Optum to provide data and expertise to evaluate and research biologics and vaccines.
Executive Briefing Series: Military Health
Discover the far-reaching impacts of successful medical digital delivery.
Data Governance Enables Indiana’s Rapid Response to COVID-19
See how the Hoosier state uses data governance and self-service analytics to monitor, prioritize and quickly respond to COVID-19.
Real-world data fills rare disease data gaps
Data removes the barriers to understanding rare disease.
U.S. Military Entrance Processing Command
Optum Serve conducts physical and mental examinations for military applicants.
Develop your growth strategy
Our research has uncovered four main reasons today’s planning executives struggle to find the right data to make the best decisions.
Optum Evidence Engine
Optum Evidence Engine unlocks the power of personalized, precision health care to help advance disease detection and treatment.
Value Transformation at Keck Medicine of USC
Value Transformation at Keck Medicine of USC
A practical solution for managing diabetes
Addressing the needs of all diabetic members
How will you get to interoperability?
Watch the 10-minute demo to see how Optum Interoperability and Patient Access Services can help your state comply with CmS's final rule
Vaccine cold chain
Vaccine cold chain is a temperature-controlled supply chain process that maintains the potency of vaccines during the storage and distribution process.
Case Study: UMass utilizes analytics to improve adult immunizations
Population health analytics drive UMass participation in the AMGA AI Collaborative
Opening the digital doors to all consumers
A strategy guide for expanding access and health equity.
Evolving clinical trials from paper to digital
Accelerate research through a digitized model.
8 things to look for in a virtual care offering
8 things to look for in a virtual care offering
Dynamic Assessment Of Pregnancies And Infants
We help answer questions about maternal and infant health.
Excela Health & Optum partner for employee retention
In this video, learn how Excela Health and Optum are investing in mission-critical initiatives while also avoiding job eliminations.
Walk in their shoes
Learn how real cancer patient and provider experiences drive care navigation decisions.
Five Things to Know About Every Health Care Consumer
Engage with consumers in meaningful ways as COVID-19 evolves.
The unifying power of integrated data
Read how the integration of EHR and claims data can change what we can collectively learn about outcomes.
Accelerating a future where health care is closer to home
This new era goes beyond the walls of a clinic thanks to advances in digital health tools and approaches.
Data’s powerful influence on hospital growth
A digital health transformation is shaping data trends and shifting the way organizations seek and use information.
Improving UR effectiveness with Case Advisor
Improving UR effectiveness with Case Advisor
Increasing Value Through Higher Volume
Improve revenue integrity by expanding admission reviews.
Delivering Value-Based Care for Veterans Affairs & DOD | Optum
Best practices to help transition to value-based care.
Understanding the health care needs of Veterans
Ethnographic research conducted to help address Veterans' needs across the health care system.
Improve access to care with HouseCalls
White Paper: Improve Access to Care With HouseCalls | Optum
Clinicians in 2030
Optum CNO Kristy Duffey talks with NEJM Catalyst about health care workforce trends and the changes coming to care delivery.
Transforming Analytics at Boulder Community Health
Learn how Boulder Community Health is using analytics to make decisions, improve care management and drive growth.
Modernizing Health Care: Joan's Journey | Optum
The health care system is built on positive intent, but it’s too complex. Joan’s journey illustrates how we’re creating something different.
Spotlight report: Landmark Health
An innovative in-home care model extends quality of life while lowering costs for polychronic patients
Assess drug performance with the power of integrated data
Inform research and commercial strategy with data insights.
Health care network planning & optimization success
Learn how leaders can use data and analytics to make informed decisions on their network and drive actionable conversations with providers.
Smartsourcing healthcare: A perspective
Optum360 shares an e-book on how provider partnerships can help accelerate growth and financial performance as an alternative to traditional models.
Consumer beliefs driving health care growth and retention
Understand the impact of consumer beliefs on everything from growth and clinical outcomes to patient acquisition and satisfaction.
Connecting the dots: Data-driven transformation
Connecting the Dots: Data-driven Transformation | Optum
Evidence-based Clinical Practice Guidelines for DoD and VA
Improve continuity of care by reducing variation in practice for service members transitioning to Veteran status.
Optum COVID-19 Data Quality Services
Improve the accuracy of COVID-19 data to help reopen communities.
Basset Healthcare partnering insights
Tommy Ibrahim, MD, CEO of Bassett Healthcare Network, shares insights on reinventing a health system for success.
Clinicogenomics: The next big leap in real-world data
Optum clinical genomics is positioned to shape a new generation of evidence that accelerates understanding of disease.
Testimonial: Overturning concurrent denials
See how one client strengthened its utilization review.
Impact story: Collaboration to drive long-term care forward
Impact story: Collaboration to drive long-term care forward
Subscribe to the Weekly Briefing
Get strategic perspectives for C-suite leaders to help guide the health system forward.
The Curious Case of the Costly Complication
Optum helps a client prove product effectiveness
The Doctor Will See You…Anywhere
A profound shift toward coordinated, responsive care is underway in American medicine.
Smartsourcing healthcare: A perspective excerpt
Optum offers a complimentary excerpt of Smartsourcing Healthcare for practical insights on how to accelerate growth and financial performance.
Data governance propels COVID-19 response
A timely upgrade helped Indiana be better prepared for the pandemic
Case study: Surgical Management Solutions
In-depth analytics combined with patient/provider advocacy recovers millions in savings for common surgical procedures
Telephone Lifestyle Coaching for Veterans
Optum Serve can help Veterans achieve health and wellness goals using TLC. Promote well-being, prevent illness and reduce the burden of chronic conditions.
Managing the rise of people with multiple chronic conditions
Predicting who will develop multiple chronic conditions (MCCs) and intervening early is critical to better care and lower costs
Developing a successful network strategy
Grow business and generate revenue with network planning.
Addressing commercial denials with a clinical perspective
Gain financial integrity and deliver quality care.
Technology Helps Reduce Barriers to Tobacco Cessation
Learn about the growing change in tobacco cessation.
A model market-performance partnership
John Muir Health and Optum partner to advance quality of care.
Clinicogenomics: new, linked data is advancing research
Rich, longitudinal clinicogenomics data can fuel all stages of drug development.
Leveraging commercial health care technologies
Apply AI and program integrity practices in government.
Everest Group Recognizes Optum as a Leader
The 2021 PEAK Matrix report maps the RCM Business Process Services market.
Modernizing clinical trials with EHRs
Discover how Optum and three provider organizations leveraged EHR systems to modernize a clinical trial aimed at diabetes treatment.
4 marketing questions health care leaders should ask
Learn the four essential data-centric marketing questions every health care leader should ask.
Optum Patient Profiles For Life Sciences Video
A more complete view of the patient experience
Maximize Clinical Trial Enrollment
Use clinical and claims data to conduct precision patient finding.
Forward-thinking strategies for 2022
Explore this video series featuring insights for Life Sciences leaders, delivered by experts from across health care.
Optum Serve health information technology solutions
We develop, implement, and maintain health information and technology solutions.
John Muir Health & Optum: A Model IT Performance Partnership
Learn how John Muir Health advanced patient care through rapid IT integration, modernization and optimization.
5 keys to digital health care transformation
Transform operations, better manage business processes and improve outcomes.
Opioid Use Disorder & The Medicaid Population
See how OID impacts the Medicaid population.
Veterans Benefits Administration
They honored their commitment. It's time to honor ours.
John Muir Health Clinical Operations Video
See how John Muir partnered with Optum to enable a seamless consumer experience.
MMIS Game-Changer: Collaborative Contracting
NASPO ValuePoint helps states streamline procurement.
Market Performance Partnership: John Muir Health & Optum
Our integrated partnership model provides meaningful and measurable results.
Optum middle revenue cycle solutions
Our solutions work together to help patients like Joe.
Leveraging Virtual Care Management During Coronavirus (COVID-19)
Learn strategies to manage the rapid influx of patients.
Patient-Centered Care Centers of Excellence
Optum's Centers of Excellence improve outcomes through patient-centered care.
Patient-centered growth for your organization
Read how to expand your reach through consumer marketing.
The Physician Liaison Outreach Playbook
The Optum Physician Liaison Outreach Playbook gives physician liaisons best practices, tools and templates for effective physician relationship-building.
SNFs Improve Care & Business Outcomes for Facilities
The Optum Care Model Helps SNFs Meet Strategic Goals
Realize agility through a modern digital infrastructure
A Q&A on digital innovation and how it can help organizations deliver on business and patient care goals
John Muir Health Partnership Insights
Learn how to lean into a partnership and determine the most important things to your organization and how to achieve them.
Opioids: Managing Costs By Managing Risk
Costs associated with abuse have increased dramatically.
Accelerate Performance & Deliver Value for Community Health
John Muir Health and Optum boost local health and wellness.
Connect with Optum at MESC 2021 in Boston, Aug. 9-12
Get a demo of the technologies that enable better health care outcomes, attend our informative speaker sessions and take part in a charitable giving activity.
Optum Claims Processing Master Agreement
We deliver claims administration through NASPO ValuePoint.
Optum Provider Services Master Agreement
Optum delivers provider management through NASPO ValuePoint.
NASPO ValuePoint Helps States Streamline MMIS Procurements
Streamline MMIS procurements through cooperative purchasing.
Monitoring COVID-19 vaccine safety
Discover insights from Dr. John Seeger’s recent participation at the Duke-Margolis Thirteenth Annual Sentinel Initiative Public Workshop.
Solutions to the maternal care crisis are coming into focus
Solutions to the maternal care crisis are coming into focus
Five Insights to Manage Hospital Administrative Costs
In this Optum article, futurist Tom Koulopolous and John Muir Health's Chris Pass share five strategies to manage administrative costs and improve performance.
Military & Veteran Health Care Journey: Infographic
Delivering and managing health care at key phases of life for Military Service Members and Veterans.
State of Healthcare Technology
Explore disruptive technologies transforming the industry.
Bassett Healthcare Network and Optum - An Ideal Relationship
Learn how Bassett Healthcare and Optum launched a strategic relationship to advance quality care through IT integration, analytics and revenue cycle management
Center for Health Equity - The Lewin Group, Part of Optum Serve
See how we help public and private health care leaders, policy makers and researchers support equitable individual and community health.
The American Rescue Plan and public health
ARP is an opportunity for state governments to improve public health through investment, infrastructure and innovation.
Addressing health inequities to improve outcomes for all
CMOs play an important role in creating a safe, equitable health system.
Navigating Forward: C-suite check-in — Research findings state of health care
Find out what 161 C-suite health care leaders think about how COVID-19 has changed the industry — and where we still must make progress.
Impact member care with in-home assessments
Download the infographic to learn more about how in-home assessments can uniquely impact SDOH.
Star ratings are important to Medicare Plans
Learn how health plans can improve Star ratings through high-touch strategies.
Insights on improved care through technology and scale
John Muir Health shares how the organization uses technology to reach those in need of health care services.
Preparing a strategy roadmap for government programs entry
Amy Jensen, VP of Optum Advisory Services, outlines requirements for a new market expansion.
Optum Care Model & UnitedHealthcare Assisted Living Plan
Support residents living in a senior living community.
Meeting consumers on their terms
Learn how relationships between consumers and health organizations are transforming.
Reimagining Quit Services for the Future webinar
Create a focused approach to tobacco cessation.
Improved Arkansas Medicaid Outcomes
Helping Arkansas improve Medicaid outcomes, reduce costs.
10 provider growth strategies to advance your mission
Read the webinar recap of the Top 10 Factors to Consider When Developing Your Growth Strategy.
Accelerate your digital transformation
Capitalize on the momentum around digital health solutions.
Using Health Data to Predict the Next Wave of COVID-19
By definition, a pandemic is a new disease outbreak. How do you predict its path without any historical data to rely on?
Optum Advanced Practice Clinician (APC) video
Advanced practice clinicians give personal care
Population health management best practices
Learn about industry players in the population health management (PHM) market and what to look for in a best-in-class solution.
Assisted living plan comparison scenario
Keep your SNF-qualified residents with you longer.
COVID-19 Area Vulnerability Index
Prioritize resources and optimize care to fight COVID-19.
Deliver program integrity efficiencies
Curb fraud, waste and abuse for federal agencies.
Robotic Process Automation (RPA) | OptumServe
We utilize RPA to advance federal government programs.
Real-world data centralized teams
Expanding the use of RWD requires expertise and leadership.
When ‘Is it safe for me?’ changes to ‘Is it safe for us?’
Studying the impact of treatments on pregnancy and infants can help patients, providers and pharmaceutical companies make key decisions.
Taking the Blinders Off Cancer Through Immunotherapy
Webinar: Taking the Blinders Off Cancer Through Immunotherapy
How AdventHealth leverages precision marketing
Optum Forum 2021: Regional One Health
Case Advisor contributes to utilization review success.
Preventing suicide among our nation's veterans
See how Optum Serve, along with the PREVENTS Initiative, is helping in the collective effort to eliminate suicide among military and Veteran populations.
Four steps to a RWD enterprise strategy
Lou Brooks, SVP, Real-World Data and Analytics at Optum
Improving Patient Access and Your Bottom Line
Helping physician groups solve for total patient engagement.
Population Health in the Digital Age
Introducing population health technology of the future
Reimagining health care through a transformative partnership
Listen to leaders from John Muir Health and OptumInsight.
Leveraging Technology in Quit Services for Tobacco Cessation
Technology, tobacco products and who uses tobacco are changing, and Optum Quit Services are evolving to meet those changes.
Home infusion: Health care’s new normal
See how home infusion can help improve outcomes and safety.
Real Talk on Real-World Evidence: Practical Applications in 2021
Virtual fireside chat with Advisory Board and Optum Life Sciences leaders explores the expanded use and next wave of RWE applications
When a Skilled Nursing Facility (SNF) Becomes a Health Plan
This white paper addresses the challenges of launching a provider-owned ISNP.
Self-Direction for State & Local I/DD Programs
This content is presented by Optum and the Spark Initiative.
Applying robotic process automation (RPA) for compliance
See how RPA helped saved 9,465 hours and $950,000 over five years in our client use case example.
New Data Dimensions In Life Sciences Research
Expanded research methods can address cost at the root level.
The Optum care model in your community
Deliver specialized health care benefits to your residents
Responsible Use of Artificial intelligence
By harnessing technology’s potential responsibly, we can better promote more equitable health outcomes.
Benefits of the Optum care model
Learn five fast facts assisted living communities should know.
Bassett Healthcare Network Blazes a Bold Path Forward with Optum
Bassett Healthcare Network Blazes a Bold Path Forward with Optum
Preparing for the future of life sciences
Life sciences leaders are thinking differently with data to support novel strategies.
Explore five priorities to improve financial performance
Explore five priorities to improve financial performance
Targeted care and lower cost: How one state achieved both
One state achieved both in delivering home health services.
Overcoming challenges to managing costs in health care
A Q&A about opportunities to improve margin performance
True interoperability adds value
Act on trends, enhance care coordination and much more.
Demonstrating product value with integrated data
A special webinar hosted by MM&M demonstrates how integrated EHR and claims data offers a new foundation for demonstrating product value.
Managing diabetes gains an 8:1 return on investment
Learn how a third-party administrator’s client improved health outcomes and lowered costs.
Webinar: Slowing the Progression of Chronic Kidney Disease
Explore insights into better care management and cost reduction.
Don't pay 5,000% more for commonly available generic drugs
This widespread practice costs plans millions.
A new approach to rising specialty costs
See how contracting with medical providers can reduce drug costs
The big picture on cancer
How high cost oncology drugs are changing specialty pharmacy.
How our medication packaging helps the planet
New packaging saves CO2, water, energy, and plastic waste.
Financing your EHR- Electronic Health Records
Health care leaders can forge new paths with EHR systems.
Becoming financially resilient after COVID-19
We surveyed 105 hospital leaders on their strategies for achieving stronger financial health.
Driving Hospital and Health System Growth strategy
Explore a collection of best practices for health systems.
Enterprise IT strategies with HIMSS and Optum
Scott Gaydos of Optum shares how enterprise IT strategies provide numerous opportunities to improve and transform health care.
Human Centered Design in Health Care
This Optum white paper shows how human-centered design builds technology and programs that are easy and intuitive for consumers to use.
Improve outcomes with EHR implementation and optimization
Learn how to define a new way forward by optimizing workflow, automation, and key metrics with your EHR.
Automation Drives Success for Health Systems
Discover innovative strategies to improve financial health.
Health Care Interoperability Solutions
Optum Interoperability and Patient Access Services can help your state comply with CMS' final rule. View our overview video to find out how.
Four steps to an enterprise data strategy
Explore the steps for creating a real-world data strategy that helps life sciences companies to maximize their data investments.
Is Your Real-World Data Research Ready?
Real-world data can help evaluate the effectiveness of medications and therapies, which is why evaluation should be part of the investment.
Health Equity & Women's Health
Create meaningful change for the women in your workforce.
Clinical and claims data: A powerful combination
Get a snapshot of the pros/cons of clinical and claims data.
Improve Women's Health with Community-Based Solutions
Improve Women's Health with Community-Based Solutions | Optum
Optum Health Care Interoperability & Patient Access Services
Our solution is fully developed and ready right now to help your state meet compliance.
Gratitude for Heroism
Optum Serve is proud to recognize female Service Members and Veterans.
How the pandemic has changed pharmacy care
Learn how COVID-19 has accelerated the rise of home and virtual care.
Reducing disparities in care and outcomes
Achieving health equity is a community-wide effort.
Redirecting Specialty Infusion Costs by Redirecting Site of Care
See how you can lower your plan costs by up to 52%.
The new model of personalized care
Predictive analytics improves user experience and outcomes.
Taking the pain out of prior authorization
How we are revamping the prescribing process
Whistleblowers: The hidden auditors within your organization
Dr. Kurt Hopfensperger discusses the laws and impact of whistleblowers, and offers hospitals tips to protect themselves.
Clinicogenomics Enable Precision Drug Development | Optum
Navigate the workforce challenge
Identify root causes of workforce upheaval and how to adjust policies, procedures and practices for stability and long-term growth.
Balancing health choices, cost and outcomes
The health care system has fewer resources than ever and struggles to provide care when and where people need it. How can employers support their workforces?
Digital scheduling at a rural health system
Learn how a rural health system achieved an ideal patient experience and increased bookings with digital scheduling.
For Working in Health Care, Positive Future Awaits
Sarah King, chief client officer, highlights how we can work together to overcome workforce challenges and forge a new path forward.
6 workforce strategies for health care leaders
Strengthen and inspire your health care workforce. Our actionable toolkit offers new strategies to reconnect with talent, simplify workflows and more.
6 growth trends for patient-centric health care
Learn strategies you can use to differentiate your health system from your competitors.
Health leaders share IT transformation stories
Hear John Muir Health and Bassett Health’s observations on digital transformation, modernizing infrastructure and strategic automation.
Optum Quit Services
Discover the difference of an evidence-based program that offers a truly personalized approach and blends technology with a human touch.
The bedside research revolution
Optum Care Research and Innovation is an internal research support system that shows research is an integral part of care delivery.
Agent code of conduct
Integrity and a high standard of ethics are fundamental to our working relationship with agents.
Optum Quit For Life
Discover the difference of an evidence-based program that offers a truly personalized approach and blends technology with a human touch.
Modernizing the Medicaid Experience | Optum
How can states and providers use modularity to modernize? Dustin Haisler at GovTech.com interviews Optum product leaders for insights.
Webinar: Trends and challenges in telehealth
Explore new ways of doing business that allow you to meet shifting customer expectations, workforce challenges and emerging business goals.
Using Your EHR to Accelerate Digital Health
Explore how a thoughtful approach to EHR can impact the health care digital journey and help an organization achieve its business goals.
Supporting those who serve
Optum Serve is proud to support Military Service Members, Veterans and their families.
Digital Front Door Strategy Improves Patient Experience
Discover how a digital patient engagement strategy can provide easier access, reduce cancellations, and enhance front-end collections.
Behavioral Health Provider Digital Access Survey | Optum
Arkansas' New Approach to Medicaid Management
See how data and analytics help Arkansas manage one of the state's most vital and widely used government programs.
The Health Equity Alignment Solution (HEALS)
HEALS is a data analytics solution that highlights where and how inequities occur within a community, state or a health plan’s member population.
Priority Identification Vaccine Operating Tool (PIVOT)
PIVOT provides the data analytics and visualization needed to optimize planning, administration and monitoring of vaccines.
Third Annual Optum Survey - AI in Health Care
AI on the rise: Health leaders turn to tech in the pandemic.
Reinventing a health system for success
Learn about the Bassett Healthcare and Optum partnership.
Cost optimization strategies to restore financial health
Watch the webinar for insights on disruptive market forces, the health care economy, cost-management efforts and managing operating costs.
Vaccine Outreach - Implementing Community Engagement (VOICE)
VOICE addresses vaccine hesitancy in at-risk and vulnerable populations.
Strategic Growth for Health Systems
This webinar covers topics surrounding disruptive market forces, workforce strategy, competitors growing within the industry and finance.
Applying health equity through action and evidence
Optum VP of Health Equity Analytics, Dr. Ali Shirvani-Mahdavi, discusses developing a data-driven strategy for equitable health outcomes.
How Excela Health Is Tackling Costs
See how Excela Health saw an area of opportunity in their revenue cycle and partnered with Optum for immediate impact and long-term value.
NEJM Catalyst Q&A: Tech’s role for health care’s workforce
CMO Dr. Garry Choy discusses pros and cons of using automation and clinical decision support to meet today's workforce challenges.
Delivering the Personal Touch
Reconcile your RWD expectations to maximize your investment
Understand how routine clinical practice impacts information captured in real-world data (RWD).
Driving a frictionless digital patient experience
Watch the webinar to learn how to reduce friction points impacting the digital journey and preventing patients from getting in the door.
Cost optimization strategies to restore financial health
Watch the webinar for insights on disruptive market forces, the health care economy, cost-management efforts and managing operating costs.
DocASAP Digital Scheduling for Health Plans
Request a demo of DocASAP to learn how we help payers drive more appointments and improve member satisfaction.
Who are the patients in your market?
Get a complimentary custom market assessment to identify high-value patients and vulnerable populations to build meaningful engagements.
Modernizing the Medicaid experience
Read our 9 key takeaways for states to modernize the provider management experience.
Emerging technologies in underwriting
Listen to the on-demand webinar from Becker Healthcare in partnership with Bill Dimmock, VP of Advisory Services at Optum.
Impacting SDOH for patients and communities
CNO Kristy Duffey discusses the benefits of home-based care, opportunities in value-based care and how digital tools can overcome barriers.
Partnering to reduce fraud, waste and abuse
We partner with federal agencies to address challenges and support their unique needs through technologies, solutions and best practices.
New mandatory CMS reporting rules will impact states
To meet the requirements, states should consider focusing on five key areas.
Clinical intelligence: The smartest revenue cycle investment
Our white paper shows how investing in smart technologies supports the revenue cycle from patient registration through full reimbursement.
Health system boosts reach with payer channel scheduling
St. Luke’s Health dramatically increased volumes and decreased costly no shows with Optum digital scheduling. Learn how your system can, too.
Leverage AI-powered CDI and coding
CDI programs are expanding to support risk adjustment initiatives. Integrated CDI technologies are needed to support revenue and integrity.
Tackle workforce crisis with human innovation
Explore human-focused innovations for solving health care workforce challenges while reaping benefits for all.
Reassess the Inflation Reduction Act with evidence in mind
Cut through the noise of the Inflation Reduction Act of 2022 with key points aimed to help life sciences leaders leverage impactful data.
Engage providers to impact member outcomes
Download our infographic to learn how Optum can take the burden off of payers to impact provider performance.
Reimagining senior care to meet changing demands
Find out how Medicare Advantage plans can improve your residents’ experience with more supportive, holistic care.
Volume 2: Revenue performance for better financial health
Read the white paper for strategies on achieving proper levels of reimbursement, writing off bad debt, and expanding into new service areas.
Trends and perspectives for health plans
Driving toward the same things for our health care system — better quality, lower cost, and higher consumer and provider satisfaction.
White paper: Defragment care with in-home assessments
In-home assessments can help to improve mental health and other social determinants for seniors. Read about the HouseCalls approach.
Strengthening nursing home partnerships during COVID-19
Optum and Saber worked together to ease the COVID-19 burden.
Open for Business: Is It Best to Test for COVID-19?
In this Optum webinar, learn how COVID-19 testing can help maintain employee health in the workplace. Get resources for your return-to-worksite strategy.
Leverage Care Coordination in Response to COVID-19
Learn how one organization implemented care coordination to improve education, management and tracking of the pandemic in their facility.
'No regret' IT investments health leaders should prioritize
Optum experts share their top three "no regret" IT investment areas that every health care leader should be prioritizing.
5 steps to keep residents in your community longer
Give residents the care and the independence they desire.
Four steps to optimizing value-based care
Learn how combining these steps can help power a holistic workflow between payers and care delivery.
Reflections on PCMA's recent Annual Meeting
Total cost of care and value-based arrangements between manufacturers and payers is top of mind of HEOR and Medical Affairs leaders.
Mental Health: Optum Addresses the Great Information Divide
Explore the challenges and opportunities in mining mental health data for individuals and communities.
Can Innovation Help the Health Care Workforce Crisis? | Optum
Harvard Business Review Analytic Services and Optum leaders examine human-focused innovations for the health care workforce.
Executive series: Health Care Workforce Crisis
Get strategy, insight and resources to create an enterprise-wide health care workforce strategy.
Maximizing effectiveness of physician advisors within the hospital
Provide the right support to achieve program goals.
Defending emergency department reimbursement
Learn how to strengthen your ED visit-level determinations.
Improve your ROI with the help of Optum Claims Manager
Flexible claims management tool drives down denials
Five things your denial rate isn't telling you
Learn 5 ways to make changes that will prevent and remediate denied claims.
Expanded scope and efficiency with Optum CAC and CDI 3D
See how one health system partnered with Optum to transform their coding and CDI program.
Improve claims processing with these claims management tips
A/R recovery services revenue continuity
Provider maintains A/R continuity during HIS conversion.
Untangle the causes of medical necessity denials.
Review factors hidden by your denial rate.
Computer-assisted coding helps company with continued growth
See how ACS used Optum CAC Professional for computer-assisted coding to expand medical coding and billing operations and navigate the ICD-10 transition.
Physician group achieves record performance
Optum Ambulatory Services team leads system transition.
AI advances the revenue cycle
The use of NLP makes the revenue cycle work smarter, not harder.
How fully leveraged AI solutions surpass traditional UR systems
Learn four ways AI expands your reach and effectiveness.
Developing a best-in-class middle revenue cycle for hospitals
Explore the six focus areas for improving performance.
Choosing a strategic accounts receivable service partner
Selecting the right recovery partner requires careful evaluation.
Develop a Best-in-class Front-End Revenue Cycle
Learn six ways to take your operations from good to great.
Giving patients a clear look at their care
A better patient experience through price transparency
Smart revenue cycle investments rather than deep cost cuts
Strengthen revenue performance with two astute investments.
Reducing administrative variation with artificial intelligence
Infuse technology into your medical necessity process.
How Optum supports value-based goals with powerful products
Optum supports value-based goals with powerful products.
Disruptive current events make traditional UR models obsolete
Learn five ways to use new processes and technology to improve UR.
Partnering for employee growth and retention
Explore how Boulder Community Health partnered with Optum to continue elevating its most critical component of success — its workforce.
Actionable tips for improving your claims denial process
Develop these six characteristics to effectively manage denials and support your organization's revenue integrity.
Improving clinical documentation improvement (CDI) efficiency
See how Lima Memorial improved efficiency with advanced technology.
Optum CAC offers automatic review of physician selected coding
Coding review module monitors for results.
Artificial intelligence and the changing role of case managers
AI can help manage new responsibilities.
Achieving health equity: Actionable analytics unlock improved outcomes
By applying analytics solutions, states can create a comprehensive roadmap to better health equity.
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