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Contact us

To make sure we put you in touch with the right people, select from one of the options below.

Give customer service a call Monday through Friday, 7:30 a.m. to 5:30 p.m. CT, at 1-888-445-8745.

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What can we help you with?

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Customer support

Find phone numbers and other contact information for members, health care providers and organizations, and employers.

View customer support

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Technical support

Get technical support for products and services used by health care providers and organizations.

View technical support

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Make a sales request

Tell us more about your organization to help us connect you to the right sales contact.

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Frequently requested information

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Pharmacy support

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OptumRx Customer Service

Find help for your prescription refills, account passwords and other prescription benefits needs.

Phone: 1-800-356-3477

Website: OptumRx – Contact us

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Specialty Pharmacy

Specialty Pharmacy includes medications used to treat complex conditions, specialty therapies and infused medications.

Phone: 1-855-427-4682

Specialty Pharmacy

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Health care provider support

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Provider Express

For behavioral health providers — submit claim or clinical appeals online, access training, resources and more.

Phone: 1-800-888-2998

Website: Optum Provider Express

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Subrogation

Submit your new case referral or request for case information electronically using the OSRP.

Website: OSRP

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How to join Optum

Learn about the credentialing process and contact Optum Care to learn about opportunities for providers.

Website: Provider credentialing 

Website: Optum Care for Medical Professionals

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Optum employee support

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Employment verifications

Visit TheWorkNumber.com, company code 10324.

Phone: 1-800-367-5690

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Human resources (HR) support

For Human Resources (HR) support please call the Optum customer service number: 1-888-445-8745