O4 Hubs detail
O4 Detail Hero Banner

How to enroll in Optum Pay

As your partner, we invest in your practice, offering tools, support and funding to help you thrive.

Enrollment in Optum Pay is secure, simple and smart

If you are a health care organization, you will need to have the information below to complete your enrollment online.


Provider information

To start, we'll need your organization name, mailing information and tax identification number (TIN).


New user information

To assign multiple users to your Optum Pay account, please provide the contact information for each designated Optum Pay admin.


Bank information

In order to get funds into your preferred account, please include your routing and bank account information.

Financial information

Lastly, have a signed and dated copy of your organization’s federal W-9, along with a voided check or bank letter for each account where payments will be deposited.

Let's work together

We connect health care providers and systems to tools, support and funding from Optum Bank to help you thrive.

O4 Simple Cards

Helpful guides

O4 Simple Card

Optum Pay billing services enrollment guide

O4 Simple Card

Optum Pay virtual card payment enrollment guide

O4 Simple Card

Optum Pay direct deposit enrollment guide

Complementary solutions

O4 Complex Card

Working capital

Step into the future with working capital loans reimagined for health care providers and systems, powered by Optum Bank.

O4 Complex Card

Optum Pay

Streamline your payment experience with Optum Pay.

O4 Complex Card

Optum Financial

Optum Financial is setting a new standard for how care is financed and paid for.

O4 Simple Cards

Additional support

O4 Simple Card

Optum Pay customer support

Phone: 1-877-620-6194
Hours: Monday–Friday, 7 a.m.–6 p.m. CT

O4 Simple Card

One Healthcare ID support

Phone: 1-855-819-5909
Email: optumsupport@optum.com
Hours: Monday–Friday, 6 a.m.–10 p.m. CT