Find your services by state
Unfortunately, due to system issues online bill pay is unavailable and patient statements are currently on hold. If you have billing questions, please call 1-800-765-8959, TTY 711.
Optum Arizona
Optum Care Network – Arizona
If you’re a network member, you can see your health insurance claims online.
FollowMyHealth Patient Portal
Optum (formerly HealthCare Partners)
Use this if you’re an Optum patient in LA or Orange County. Your billing statement will say “Bill ID” in the upper right corner.
Formerly HealthCare Partners or AppleCare Medical Group
If you have an Optum (formerly HealthCare Partners or AppleCare Medical Group) portal account
Formerly Optum Care Medical Group
If you have an Optum (formerly Optum Care Medical Group) portal account
Formerly Optum Care Medical Group West Vista
If you have an Optum (formerly Optum Care Medical Group West Vista) portal account
Unfortunately, due to system issues online bill pay is unavailable and patient statements are currently on hold. If you have billing questions, please call 1-866-274-0907, TTY 711.
If you get a bill from Optum Colorado in Denver, Optum in Colorado Springs or MVMG, you can pay it online.
Optum Colorado in Denver (formerly NWP)
If you have questions, call 1-866-274-0907, TTY 711.
Optum–Colorado Springs
If you have questions, call 1-877-229-3448, TTY 711.
Optum Colorado in Pikes Peak area (formerly MVMG)
If you have questions, call 1-866-764-7729, TTY 711.
Customer service
For Colorado Springs and the Pikes Peak region, please call customer service at 1-719-522-1133, TTY 711.
For the Denver metro area, please call customer service at 1-303-425-4690, TTY 711. Our representatives speak English.
myProHealth patient portal
Optum Florida in-person care
To pay for an in-person visit or find your patient portal, choose one of the following:
- Pay your bill without logging in to a portal.
- Use this portal if you get care in Kissimmee, St. Cloud and Poinciana.
- Sign in to this portal if you get care at any other Optum Florida location.
Optum Virtual Care
Need to pay for a virtual visit? Choose the option that reflects the date of your care:
Have a question or need information?
We're here to help:
- For billing questions, call 1-727 -828-2678, TTY 711.
- For customer service, call 1-800-966-2811, TTY 711, Monday through Friday, 8 a.m. to 5 p.m. ET.
- If you prefer, email us at info.fl@optum.com.
American Health Network
Unfortunately, due to system issues online bill pay is unavailable and patient statements are currently on hold. If you have billing questions, please call 1-00-765-8959, TTY 711.
Southwest Medical
You can now pay your bill online through PayMyDoctor. All you need is your billing statement.
FollowMyHealth patient portal
NextGen
Choose this if you're you a patient of Optum cancer care, Optum lung and allergy care or Optum orthopedics and spine:
Urology Specialists of Nevada
New Jersey (Riverside)
Serves New Jersey and Southern Connecticut:
Optum New Mexico
FollowMyHealth patient portal
For information, call 1-505-900-0932, TTY 711. Our representatives speak English and Spanish.
New York (CareMount)
Serves Hudson Valley, Westchester and Manhattan
New York (ProHEALTH)
Serves Long Island and all New York City boroughs
American Health Network
Unity Health Network
GreenField Health
Oregon Medical Group
Healthcare Associates of Texas
MedExpress
USMD
WellMed
The Patient portal for Optum Utah is temporarily unavailable. For information, call 1-844-638-4825, TTY 711.
Unfortunately, due to system issues online bill pay is unavailable and patient statements are currently on hold. If you have billing questions, please call 1-800-765-8959, TTY 711.
Optum Care Washington, formerly The Everett Clinic
The Polyclinic, doing business as Optum Care Washington