Quality up, cost down at Mercy Clinic


Posted March 2, 2016


Doctor with patient

Mercy Clinic-East aims to improve quality and reduce costs.

In 2013, clinical leaders at Mercy Clinic-East built a population health management strategy to improve quality while reducing care delivery costs — a model called “Quality Up, Cost Down.” The model is built on three pillars:

  • Provider engagement
  • Patient engagement
  • Care coordination

Information technology plays a key role supporting each pillar. Read the article, “‘Quality Up, Cost Down’ Model and Mercy Clinic,” to learn more about the program, its results, important lessons learned and how technology makes these results possible.