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Leading out of crisis

Lessons learned in remaining resilient

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Steadying strategies to lead the workforce

Seth Serxner is chief health officer and SVP of Population Health at Optum. In this article, he maps out a path forward from the COVID-19 crisis while staying vigilant, flexible and open.

A four-point guide

  • Moving forward by staying vigilant
  • Assessing lessons learned in handling the response
  • Pivoting to recovery
  • Remaining resilient: Three levels of prevention
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