Gartner research note for payer CIOs

Optimize costs and free up resources to innovate.


How to meet seemingly conflicting demands

Health plans and providers are racing to build consumer loyalty, connect data and improve public health. They also must drive down costs.

From the Gartner research note: “CEOs expect payer CIOs to deliver on two seemingly conflicting demands: optimizing administrative costs and supporting innovation. CIOs can meet both objectives by engineering cost optimization as a way to free up IT budget and staff resources for innovation.”

Download the research note to learn more about how you can meet the CEO’s mandate. This report provides resources and recommendations including:

  • Payer Administrative Systems Modernization Maturity Model
  • Key optimization concepts
  • Cost optimization framework to reduce spend, streamline opportunities, reduce application footprints and innovate
  • Sample Priorities to Strategically Divest in Order to Strategically Invest


Gartner: Healthcare Payer CIOs, Use Cost Optimization to Drive Administrative Modernization, Mandi Bishop, 25 April 2018

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