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Optum was named a Leader in two categories measured by Everest Group’s 2020 PEAK Matrix™ Assessment. This illustrates the breadth and depth of our solutions and services.

Leaders have established themselves as front-runners in supporting customers and differentiating themselves through:

  • Balanced portfolios
  • Continued investments in developing technology and services capability
  • Proactively taking innovations and next-generation services offerings to clients

Everest Group’s PEAK Matrix offers an objective, data-driven and comparative assessment of service providers. They base their assessment on a service provider’s market impact, vision and capability. The reports classify service providers as Leaders, Major Contenders and Aspirants.

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Healthcare Payer Payment Integrity Solutions

Optum was recognized as a Leader for:

  • Strong base of end-to-end services
  • A consult-to-operate engagement approach 
  • Continued investment in technology to advance capabilities

Among 11 competitors, Optum achieved the top score for value delivered to clients.

“Optum’s extensive pre-submission, pre-payment, and post-payment integrity solutions portfolio complemented with Equain’s solutions has made it a partner of choice for healthcare firms. Additionally, their healthcare lineage coupled with the ability to operate as a strategic partner for clients has strong advantages.” Abhishek Singh, Vice President, Everest Group



Download Report                          Payment integrity capablities


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Healthcare Payer Digital Services

Optum was recognized as a Leader for:

  • Distinctive healthcare expertise
  • Top score in client value delivered
  • Strong market impact in healthcare digital technology thought leadership. 

Among 23 competitors, Optum was the only health services company to achieve this distinction.

“The healthcare industry is experiencing fundamental changes – including a shift from a volume- to a value-based care model, the entry of technology players, and the increasing importance of patient centricity. As a result, payers are adopting digital technologies to enhance their operating models and optimize costs. They are looking for service providers to help navigate challenges such as siloed operations, disconnected information systems, and fragmented member information, to truly focus on breakthrough innovation and value-based care outcomes. With its healthcare lineage, focus on technologically advanced and customer-centric solutions such as MyScript Finder™, and machine assisted prior authorization, Optum is helping payers transform the cost of care and provide superior experiences to their members.” Abhishek Singh, Vice President, Everest Group

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View Everest Group Awards

In 2019, Optum was named Leader in six PEAK Matrix reports.

View 2019 Everest Group awards