While specialty pharmacy and infusion pharmacy have always required a deep level of interaction with patients, the COVID-19 pandemic has only reinforced the vital necessity of Optum's patient services.
In our new Care ‘Cast video series, Mike Zeglinski, CEO of Optum Specialty and Optum Infusion pharmacies, will interview various people via video conferencing, from patients quarantined at home, to nursing staff coordinating patient care remotely, to Optum employees adapting to the changing environment brought about by the pandemic. “In this series, I am looking to meet with people from our community and hear their stories,” he says.
The series will spotlight people from across the specialty pharmacy and infusion pharmacy communities affected by the outbreak and highlight how they are responding to the challenge of the moment.
The first video in the series features the story of Ingrid, an Optum Specialty Pharmacy patient who was diagnosed with stage IV lung cancer at age 18. Nine years later, she is happy, healthy and doing well. In the video she talks with Mike virtually from her New York City apartment to catch up and chat about life during COVID-19.