We take the safety of our members, patients and employees very seriously. We have rigorous safety procedures in place to protect everyone from potentially infectious diseases. In the case of COVID-19, we have taken several measures to bolster our preparedness, such as ensuring appropriate personal protection equipment (PPE) is available to our providers, and further precautions as deemed necessary by the CDC.
We have provided all front-line employees with guidance for following public health guidelines, evidence-based protocols and protective procedures in performing their duties. This includes following all CDC protocols for identifying and triaging at-risk individuals, and rapidly engaging with relevant public health authorities. We are closely monitoring this evolving situation and will continue to update our protocols and guidance as necessary.