Customer support for OptumRx members
How can we help you?
To make sure we put you in touch with the right people, select from the options below.
Member sign-in
Visit OptumRx.com to manage your prescriptions and home delivery.
Client Portal sign-in
Employers and plan sponsors sign-in to manage your members' OptumRx benefits.
Not a OptumRx client or member?
Learn more about OptumRx Pharmacy Care Services.
Phone Numbers
Home Delivery Customer Service: 1-800-356-3477
Pharmacists available 24 hours a day, 7 days a week to answer questions or address concerns from home delivery customers.
Technical website issues or password resets: 1-800-788-4863
Medicare Prescription Drug Plan Members (PDP): 1-877-889-5802
Medicare Advantage Prescription Drug plan members (MAPD): 1-877-889-6358
Specialty pharmacy: 1-866-218-5445
OptumRx corporate office: 1-855-842-6337
TTY (for the hearing impaired): 711
Commercial: 1-855-842-6337
Visit OptumRx.com
Frequently asked questions
Visit OptumRx.com to get answers to frequently asked questions.
Forms
Find and download forms for members.
Mailing Address
Claim reimbursement and order forms:
OptumRx
PO Box 509075
San Diego, CA 92150-9075
Corporate office:
OptumRx
2300 Main Street
Irvine, CA 92614