COVID-19: Information for Pharmacy Care Services
OptumRx is taking action to support the critical needs of our members, clients and staff.
Our ongoing commitment to you
As the business and societal impact of COVID-19 continues to evolve, the health and well-being of our members, clients and OptumRx staff remains our top priority. Our commitment to addressing the pharmacy benefits and health care challenges presented by COVID-19 will remain constant. If there’s anything we can do to support you further, please don’t hesitate to reach out to your OptumRx representative.
Materials to share with your members
To support social distancing directives, we encourage you to inform your members about the benefits of filling their prescriptions through home delivery. Via our website, mobile app or over the phone, we will work to seamlessly onboard members so that they can quickly realize the savings, convenience and safety of home delivery.
Additionally, OptumRx is leveraging the resources of our broader organization to provide a global network of expert clinicians that will answer calls from members in need of emotional support.