If coronavirus concerns are causing you stress, we can help
Call us for help today
Our Optum Emotional Support Help Line at 1-866-342-6892 is free and available to anyone, so you can share it with family and friends. Caring professionals will connect callers to resources 24 hours a day, seven days a week.
Take care of your mental health with Sanvello
These are unprecedented times, but there are tools available to help navigate. Sanvello is a helpful mobile app designed to help you cope with stress and anxiety. You can learn new skills, join group conversations, find useful techniques and track your emotions to help you feel more calm and in control. There’s even a new Staying Socially Connected community that provides support as COVID-19 shifts our daily routines. Sanvello is available to those with qualifying insurance or sponsorship through an employer or higher education institution.*
Download Sanvello for free from the App Store or Google Play to begin feeling better.**
- Watch a short video to learn about COVID-19, how to protect yourself, and where to get ongoing updates.
- Watch a webinar: Coping with Traumatic Events
Traumatic events can range from acts of terrorism, war, natural disasters and infectious disease outbreaks such as COVID-19. Whatever form they take, when trauma hits close to home, it can be hard to process. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. This one-hour program by Dr. Ellen Contente helps identify and normalize reactions to traumatic events. You will explore the broad emotional impact and look at healthy ways to cope.
- Watch a webinar: Get the Best of Stress
In this 50-minute training, you will get an overview of stress basics as well as practical suggestions for coping with stressful situations, like the coronavirus outbreak. Learn about stress hardiness and managing your stress in a healthy way. In addition, you will get tools to help you dial down stress and better understand personal and work-related aspects of stress.
*Please note: Free premium access to Sanvello ends June 30, 2020.
In March 2020, to help people cope with the impacts of COVID-19, Sanvello announced free premium access to the Sanvello mobile app to everyone.
Effective June 30, 2020, free premium access to the Sanvello mobile app will only be available to those with qualifying insurance or sponsorship through your employer or higher education institution. All other members will revert to the basic version of Sanvello effective July 1, 2020.
Note: In order to maintain free access to Sanvello premium after June 30, 2020, eligible members must register using their medical insurance ID. Eligible members who have not registered using their insurance information will need to adjust their account appropriately to maintain free access to Sanvello Premium.