Welcome to the Optum Care Network of Arizona.
Hello! We're so glad you've joined us. Members like you are at the center of everything we do.
Care that puts you at the center.
Your primary care doctor is part of Optum Care Network of Arizona.
Your network includes not only your primary care doctor, but specialty care, urgent care,
hospital and surgical care as well, all working together to help you live your healthiest life.
Care that’s just right for you.
Your care should keep you healthy, not just treat you when you’re sick.
Our doctors look out for you, providing effective treatments that help save you time and money.
Personalized for you.
Different people need different care. So at
the heart of your treatment is a personalized care team.
They’ll take the time to listen to you and get to know you
so they can provide the right care and help it all run more smoothly.
Helping you get and stay healthy.
We're here to help you be as healthy as possible.
And a huge advantage is that your doctors are part of Optum’s powerful, national network—
giving them access to the most up-to-date data and health research, as well as insight into what
approaches work best across the country—which can help you stay ahead of any health concerns.
We also promote simple methods too—healthy lifestyle, staying active, getting a flu shot.
Living your healthiest life.
Everything is focused on helping you live your healthiest life.
Whatever your health goal is, ours is to help you achieve it.
Everyone ages in different ways, and you need care that works for you.
With Optum, your care is managed by a team of providers and professionals
that puts you at the center.
It starts with a primary care physician,
leading your care team. Your doctor will take the time to get to know you as an individual
and how you live your life and you’ll work together to create a plan that’s right for you.
A plan of care that’s just right for you.
Besides your primary doctor, there’s an entire team of providers collaborating to look after
your well-being—specialty care, urgent care, hospital and surgical care and more.
When you're referred to another provider, everyone is on the same page.
Your care is backed by thousands of health care experts.
More support to help keep you healthy.
Being part of this connected network of experts makes a big difference. It means your doctors
are able to share insights and ideas with other health care experts across the organization,
and that helps them find ways to make your care even better.
We don’t expect you to figure out the health care system on your own.
Our care coordinators are here to assist you along the way.
If you need to see a specialist, we’ll connect you with the right one
who will know the details of your health.
And if you need to go to the hospital or a skilled care center,
we’ll make sure your transition back home is a smooth one.
We help simplify your path to better care.
If you have complex or serious health problems, our case managers,
social workers and behavioral health providers can offer extra support.
We can also help with in-home wound care, home health visits and more.
Our Center for Service Coordination, or CSC, is at the heart of the coordinated care experience.
If you go to the hospital, we’re there help you work toward getting back your independence
and living safely at home once again.
The right planning for the right care.
After you’re back from the hospital, a Case Manager from the CSC will check in
to go over your discharge plan and help get you on the path to recovery.
The CSC can also help you get follow-up appointments
and medical equipment, or connect you with a clinical member if needed.
It’s all to ensure you’re being well taken care of at home, too.
One of the things you’ll get with Optum is access to other health services
and wellness resources. Everyone can take advantage of these when they need to
whether you’re currently in good health or managing a more serious or chronic condition.
Annual Wellness Visits
Your Annual Wellness Visit is paid for by Medicare every year, with no copay or extra charge.
This is an important time to check in on your overall health. You and your provider
will create a personal wellness plan based on your current health and risk factors.
This can help to catch health problems early when they are easier to manage.
And, to make it easy for you, there are different options to complete your Annual Wellness Visit.
You can be seen at our Community Center clinic locations,
through your Primary Care Provider or at home, depending on your preference or needs.
And don't forget to ask about the gift card reward for completing your Annual Wellness Visit.
Medication review.
As you age, it’s not uncommon to have more than one prescription to manage at a time.
To help, we can take a look at all of your medications
even over the counter—and make sure they’re all working well together. It’s a chance to
ask questions too—sometimes we can even find something that works better or costs less.
Community centers.
Optum Community Centers are a place to socialize,
stay active and learn. There are dozens of ways to get you going and keep you
connected with others who are 55+ in our community - exercise classes, movies, tutorials and more.
Our centers are welcoming places, where it’s easy to fit in and feel at home.
All visits and activities come at no charge, and many classes can be enjoyed online.
Now that you’ve joined us, there are a few things
you can do that will help you make the most of your care.
First, schedule your Annual Wellness Visit if you haven’t already.
It helps us keep you healthy and prevent future problems.
It’s a Medicare benefit that is covered under your health plan, and there’s no co-pay.
Get a $50 get a gift card for completing your Annual Wellness Visit.
Second, visit any one of our nearby Optum Community Centers and take part in a class.
You can also attend classes from the comfort of your own home via our Virtual Community Center.
Lastly, visit the Optum Care Network of Arizona website to learn where to go for care.
Learn more at Optumcare.com/azpatientsupport
You can see services and support available in your area, with primary care locations
and community centers across Maricopa County, Pinal County, and the greater Tucson Metro Area.
The website is also a place you can find health tips, recipes and news on healthy aging.
And, of course, if you ever have questions or want to speak with someone about your care
or Optum Care Network of Arizona, don't hesitate to call our award-winning Customer Service Center
at 1-855-888-2909, TTY 711.
We’re so happy you’re now part of the Optum family—where you’ll get the one-of-a-kind,
personalized attention you deserve and will be treated with warmth and compassion.
Thanks for joining us on this path to living your healthiest life.
Learn more about how we can provide the right care for you.