You've recently made an eligible purchase
with your Optum Financial payment card.
In order to verify your transaction,
you may be asked to upload an itemized receipt
or an explanation of benefits.
It's easy to do!
Just make sure your receipt includes the following:
The name of the person who received the care
plus the name of the provider or merchant,
the exact amount of the expense,
the date of purchase,
and a detailed description of the service or items purchased.
Take a picture of your receipt or Explanation of Benefits
with your phone or scan the image
image and save it to your computer.
Now it's time to upload!
Sign in to your account on the mobile app or online
Claims that need documentation are flagged.
If you are on your computer,
follow the screen instructions
to select and upload your receipt image from your computer
Or, from the mobile app,
follow the screen instructions to select an image from your phone
or snap an image within the app.
Here is a tip:
submitting documentation through the
mobile app app is easier,
faster and more convenient.
Most expense reviews are completed in 2-to-4 business days.
If there's ever a problem,
we will notify you by email
or a letter in the mail,
so, be sure your contact information is up to date.
Or, sign back in to your account
to view the status of your claim.