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Coronaviruses are a family
of common viruses

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that can cause illness in both 
animals and people.

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Severe Acute Respiratory 
Syndrome and 

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Middle East 
Respiratory Syndrome 

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are two well-known
coronaviruses.

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In January of 2020, the 
World Health Organization 

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announced a new coronavirus,
now called COVID-19,

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which caused an outbreak
of respiratory illness 

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in the city of Wuhan in 
China’s Hubei Province.

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We’re still learning about
how this virus spreads,

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and rely on the United States
Centers for Disease Control

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and Prevention 

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and the World Health
Organization for guidance.

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Here’s what we know
about COVID-19:

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Currently, it is thought that
it spreads mainly through 

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respiratory droplets that
are coughed or 

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sneezed into the air by
an infected person.

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It may also spread
when an individual

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touches an infected surface 

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and then touches his or her
mouth, nose or eyes.

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COVID-19 symptoms may
be similar to 

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a respiratory infection.

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Primary symptoms may
include: fever, 

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cough and
shortness of breath.

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Some people – usually
the elderly,

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or the immune-compromised 

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may experience complications
including pneumonia, 

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and overwhelming
infection, known as sepsis. 

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To best protect yourself
from this coronavirus:

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Wash your hands frequently
with soap and water

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for at least 20 seconds.

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Use an alcohol-based
hand sanitizer.

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Avoid touching your
eyes, nose and mouth.

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Avoid close contact
with people who are sick.

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Clean and disinfect
frequently-touched surfaces, 

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including your phone
and computer.

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Cover your nose and
mouth with tissue 

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when you cough
or sneeze,

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then throw the tissue
in the trash immediately.

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For updated information,
guidance and travel alerts, 

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visit the US Centers for
Disease Control and Prevention 

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or the World Health
Organization.

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We will continue to actively
monitor public health resources 

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to ensure we
respond appropriately 

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to the needs of our
customers and members.