(bright music)
- What does governance mean?
And it means a lot of different things
to a lot of different people,
but in the context of what we're talking about today,
governance, the State of Indiana, talks about the data,
and who can take what actions, with what data, and when,
and under what circumstances, and using what methods
are we allowed to do this, to use data,
and to move it back and forth.
The State of Indiana came up in 2019
with this mission statement
for their Data Governance Council.
It is about ensuring that FSSA has the best tools,
the best data for the most people possible
within the highest skillset
so that they can serve the constituents,
Hoosiers of all ages, the field work, if you will,
that was done through the governance
really enabled the COVID sharing of data
and the communication between agencies.
- With Indiana, OptumServe,
I've working with them for, oh, four months now.
My team does daily reporting to help the state
to kind of prioritize their testing efforts.
And you can see in the top, top left,
the total volume of tests.
How many tests did we do yesterday?
How many tests have we done this week?
Indiana's doing great.
They get the majority of their test results back
under two days,
which in comparison to many states in the country,
that's pretty fast.
Indiana has been extremely strategic about
where am I going to put the testing sites
and am I going to change any testing size or expand capacity
so that I can reach the most residents in the state?
And we keep track of the high volume sites to see,
A, make sure we keep them open,
but then, B, do we want to expand their capacity?
The other thing that we provide for the state
is just the ability to look at counties
that are at risk in the sense
that if COVID starts to expand in that county,
there could be a real problem.
There could be a real outbreak.
- All of that information and it flows into the state
and it really is helping, you know,
Hoosiers on the front lines of the virus
and handle what is coming to them.
The critical success factor for the State of Indiana
has been the buy-in to the need for governance
from the top of the organization.
The state's been very good and very deliberate
from the beginning and very deliberate about setting
an expectation of why we're doing this,
and then I'm going to train you.
I'm going to make sure you're part of these working groups
so you understand why we're doing these things,
and some of the problems that get created
when we don't follow policy and procedure,
it was just not a policy handed down,
but it was a culture shift, and a way of doing business.
By having that governance done
and having those conversations going,
it eliminated some of the delays and lags
and bumps and things like that
that if there was no governance in place
could have held things up.
The quicker you can get to sharing data
and getting it onto eyes that understand what it is,
the better it is, and the more efficient that data becomes
in helping predict and produce outcomes.
(bright music)