Hi. I’m John Hoffman, VP in the Optum Payer market business.
I’m here to talk to you about our approach
to building new and innovative capabilities
through integrated Optum solutions and external partnerships
that ultimately reduce the total cost of care
and improve provider and member experience
for our health plan customers.
With a laser focus on speed to value,
we are working to both harness the power of assets
across once disparate business units,
coupled with external partnerships with world-class companies
to combine solutions at scale in joint market offerings,
to drive meaningful impact for health plans.
All of our health plan partners are facing similar challenges
around improving the provider and member experience,
affordability and emerging spend trends,
constant regulatory changes,
continually evolving digital technologies,
and many more challenges that require nimble,
innovative partners that can deliver solutions rapidly.
In response,
Optum has evolved beyond individual point solutions
into holistic, comprehensive offerings.
As we continue to evolve and stand up new capabilities,
we are taking a very deliverable approach
to investing in new internal offerings
that are built from scratch
and/or executing external partnerships
with well-established market leaders.
These integrated solutions that come from
our wide and broad portfolio of Optum businesses,
coupled with capabilities from leading external companies,
has allowed us to deliver market offerings
that can tackle some of the most complex problems
in healthcare today, with the scale and resources
to achieve significant impact quickly.
Some recent examples that are current resonating
across the market include
integrated solutions in areas such as labs and genomics,
specialty pharmacy, durable medical equipment,
behavioral health, and emergency department diversion.
In time, you will see others across additional medical spend trends
and disease specific categories,
payer provider collaboration and transparency,
and provider enablement.
These broad offerings will also pivot away from
traditional license fee and shared savings type models
to full outcomes-based or risk-based partnerships
where in some cases, our customers offload risk
for certain membership or spend categories to Optum.
These comprehensive solutions
combined with risk-based partnerships,
will allow Optum to completely take on
our customers’ broad challenges that simply cannot be solved for
by typical point solution vendor offerings.
Our health plan thought leadership page
is designed to give you information about
what is top of mind for healthcare leaders across the market,
and what Optum is doing to address these challenges head on.
If you are interested in any specific topic,
please don’t hesitate to contact us.
Thank you for your time today.