Optum
HQPAF with Optum Uploader

To get started, please visit: optumupload.com

Click here for instructions on using the PAF Uploader

As of October 1st 2016, we will no longer offer SFTP as an option to submit your Healthcare Quality Patient Assessment Forms/ Patient Assessment Forms (PAF). The last day to use the SFTP for submission will be September 30th, 2016.

Effective immediately, we encourage you to use our new PAF Uploader; an easier and faster submission method. The PAF Uploader requires less time and effort than preparing and submitting documentation via mail or fax.

The PAF Uploader was developed to provide an interface that allows multiple users to securely submit HQPAFs/PAFs without issue of failed delivery or suspended access. The PAF Uploader:

  • does not require any user credentials
  • complies with all HIPAA guidelines to protect your practice and your patient's personal data
  • allows anyone in your office to access the site and upload documentation
  • securely transmits directly to Optum

About Optum

Optum is a health services company with more than 94,000 people dedicated to making the health system work better for everyone. Our solutions and services are used at nearly every point in the health care system, from provider selection to diagnosis and treatment, and from network management, administration and payments to the innovation of better medications, therapies and procedures. Our clients and partners include those who promote wellness, treat patients, pay for care, conduct research and develop, manage and deliver medications. With them, Optum is helping to improve the delivery, quality and cost effectiveness of health care.

We work with our health plan clients, and their providers, toward improved patient care outcomes for their Medicare Advantage and Medicaid Managed Care Plan members. Optum provides tools and support to our clients in the early detection, ongoing assessment and accurate reporting of chronic conditions, including:

  • The Patient Assessment Form (PAF) and Healthcare Quality (HQPAF) programs
  • Quality programs (HEDIS/Five-Star Quality Ratings)
  • The Members without Office Visits (MWOV) report clinical materials and tools that assist with early detection of disease
  • Coding classes for providers, coders, practice administrators and physician office staff
  • Customized reports that:
    • Identify patients with suspected chronic conditions
    • Identify patients who have not recently visited your practice
    • Demonstrate how your practice compares to local and national prevalence rates for chronic conditions
  • And other complementary tools
For more information, please contact the Optum Provider Support Center between 5:00 a.m. - 4:00 p.m PST/8:00 a.m. - 7:00 p.m. EST, Monday – Friday, at 877-751-9207 or email providersupport@optum.com
© 2016 Optum, Inc.