WEBVTT

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Welcome to Optum® Home Delivery Pharmacy.

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where you can refill your prescriptions
automatically.

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Want to adjust the date that your auto
refill medication is scheduled to ship?

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We can help.

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First, sign in using your HealthSafe ID®

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or username and password.

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Once you've signed

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in, go to Prescriptions
in the bottom navigation menu.

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Click on the medication
that you would like to change the auto

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refill date for from your active Optum
prescriptions list and select Edit.

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Next, click the calendar icon and choose

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an available date that works for you.

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Then, select Done to close the calendar

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and click the blue Save Changes button.

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You'll see a notification on your screen
confirming the changed date.

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When your refill is ready to process,

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we'll let you know
using your preferred communication method.

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Need to remove a medication from auto
refill?

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Simply select

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the medication name from your eligible
prescriptions list and click Remove.

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You can re-enroll when you need to.

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We're here to help
make managing your medication easy.

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Thanks for choosing
Optum Home Delivery pharmacy.
