WEBVTT

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- In the very beginning,

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you have a lot of questions.

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You don't know how people
are going to react.

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You kinda have in your
head all these scenarios

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of how extreme it may be.

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It's just easier to be
able to deal with it

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if you're seeing a video of someone

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who actually deals with
it on a daily basis

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and really knows what you're going through

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and know the anxiety of not
knowing what's going to happen,

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especially if you're starting
on brand new medication.

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(upbeat music)

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- At Optum Specialty Pharmacy,

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we realize that specialty patients

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require additional support and guidance

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in managing their complex conditions

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in order to better understand
complicated therapy regimens,

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and take their medications as prescribed.

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That's why we've created Optum
Connections video series,

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a collection of personalized videos

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for our patients to help them navigate

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their unique healthcare journeys.

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These videos provide patients

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with education on their conditions,

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side effect management,

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and support tools related to
one's specialty condition.

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The videos also offer helpful
tips and lifestyle advice

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while one is going through treatment,

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as well as providing
inspiring testimonials

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from patients with the same conditions.

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Patients are also introduced

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to Optum Specialty expert
pharmacists and clinicians

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so they can be assured that
Optum Specialty Pharmacy

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is here as a trusted advisor
whenever they need us.

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- In the doctor's office,

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when they show you how to do it,

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you're so flustered by the fact

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that you just got the medication,

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you just got the diagnosis.

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He's telling you all the
different side effects,

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the cost of the medication,

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and then he's like, "Oh, and by the way,

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"this is how you inject
it." (makes whooshing sound)

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And you're just like, "Dude, what?"

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So, it would have been extremely helpful.

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- By seeing a video of someone else,

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even if it's a tangentially
related diagnosis,

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that you're not alone

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and that you can witness
how other people cope

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and manage the stress

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of having such a disease or an illness.

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- Our personalized video series

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is sent to patients by email or text

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at critical points
throughout their treatment.

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In addition to educational
information and adherence

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support, our video series
encourages patients

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to reach out to their
pharmacist or their provider

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with any questions or concerns.

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It's all designed to help patients

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optimally live a happier
and healthier life.

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Patients interested in becoming
part of Optum Connections

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can call their Optum Specialty Pharmacy

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to get started.

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We are grateful to be
able to serve your needs

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at Optum Specialty Pharmacy,

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and hope that these
videos provide the support

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and education you may
need along your journey.

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(music softens)