Contact us
If you have a question or need support, please contact us at one of the options below.
Optum Rx customer service
For help with prescription refills, account passwords and other prescription benefits needs, call 1-800-356-3477.
Optum Financial customer service
For current account holders, find support at the link below or call 1-866-234-8913.
Optum Specialty Pharmacy customer service
For patient support, call 1-855-427-4682 or email or sign in to your account. For additional assistance, see more ways to get in touch.
Optum Infusion Pharmacy customer service
For patient support, visit us here.
General inquiries
Call the number on the back of your membership card or call the corporate switchboard, Monday through Friday, at 1-888-445-8745.
988 Suicide and Crisis Lifeline
Call 988 or 1-800-273-TALK / En español 1-888-628-9454
1-800-799-4889 (TTY)
Text "HELLO" to 741741 or visit https://988lifeline.org/.
Live and Work Well
Get support, answers and expert care for mental health and substance use disorders. Call 1-800-557-5745 or visit the Live and Work Well website.
Dental network customer service
For support with your dental benefits, call 1-877-816-3596.
Subrogation support
Access the online Subrogation/Right of Reimbursement form for members.
Customer support
Optum medical professionals
Find support and resources for health care providers or learn about career opportunities.
Pharmacy care services
If you are a prescriber or pharmacy, get in touch with us here.
Financial solutions
Contact your representative directly or get your financial support questions answered.
Technical support
Find help for products and services used by health care providers and organizations.
Sales inquiry form
Are you looking for information about purchasing a product or service? Fill out the form below and an Optum specialist will be in touch soon.
If you are looking for pharmacy services, contact Optum Rx sales.