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Plan for Success

Having a set plan is essential to getting the most value out of your analytics project. When conducting patient journey analysis, you need three critical elements: achievable objectives, qualified analytics and a solid data foundation.

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Podcast transcript: Plan for Success

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Video Podcasts Introduction

What is a patient journey analysis?

A carefully thought out and executed patient journey analysis can provide valuable insights.


Episode 1

Identify the Right Goals

Learn how to identify goals for conducting a patient journey analysis.


Episode 2

Engage the Right Team

Learn how to engage the right multidisciplinary team members for a successful analytics project.


Episode 4

Develop a Patient Journey that Works for You

Patient journey maps can become complex quickly. Learn techniques for reducing the clutter.


Episode 5

Incorporate the Voice of the Customer

Learn more about the data that goes into understanding the voice of the customer.


Episode 6

Embed Patient Perspectives in Your Organization's Goals

Failure to include the patient perspective in your objectives can make goal achievement difficult.


Episode 7

Implement Attainable Objectives

Prioritizing your objectives is a critical step in your patient journey analysis.


Episode 8

Monitor and Modify Your Strategy as Needed

The performance of a patient journey analysis strategy depends on how well it is monitored.