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Behavioral health services

Improve outcomes for high-risk populations: Lower costs and enhance patient experience through targeted interventions and complex care management.

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Features and Benefits

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A transformational force in the health system

We partner with states and counties to transform local care systems, working with providers, individuals and community stakeholders to identify gaps and pinpoint solutions that align clinical, community and social supports that deliver highly effective individual care.

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Focus on person-centered systems of care

We help people access the knowledge, tools and services they need to achieve and maintain overall well-being. We emphasize engagement, bringing individuals together with their families, natural and social supports, health care providers and community resources.

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Setting a better path to recovery

Our unique clinical approach fosters successful recovery by focusing on the individual’s personal goals (not just symptoms). We pioneered the creation and reimbursement of peer support service networks to further empower people to stay engaged on their recovery journey.

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Encourage and reward provider performance

We hold network providers accountable for successful outcomes. Our revolutionary performance measurement system uses comparative ratings and performance-based incentives to reward providers for increased collaboration, improved clinical results and cost-effectiveness.

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Bridge fragmented care delivery systems

We help eliminate barriers between medical, behavioral and social services by integrating new technologies and innovative supports around individual health needs. These include telepsychiatry, mobile outreach teams, and services to address social determinants of health.

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Serving 7.4 million
Medicaid beneficiaries in 30 states and DC

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Largest
behavioral performance-tiered network in the country

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Recognized quality leader
by NCQA and URAC

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Frost & Sullivan 2018 Best Practices Award

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Learn more about how Optum has been named the North American Population Health Management Company of the Year.

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Recovery resource hub for parents of teens

Learn about teens, young adults and opioids, and how all of us can help prevent addiction.

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Speak to an Optum representative today and learn how we can partner with your state.

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