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COVID-19 webinar: Lessons from the hotspots

Listen to three long-term care leaders discuss the past, present and future of COVID-19 in nursing homes.

WATCH THE WEBINAR

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Features and benefits

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Our clinical model, providing care delivery and coordination programs for long-term skilled nursing facility (SNF) residents, serves 1,800+ SNFs and over 70,0001 members nationwide. Our model also meets CMS Model of Care requirements for ISNPs.

Our program is led by an experienced team of advanced practice clinicians (APCs) who coordinate and enhance the quality of care for members of participating ISNP plans.

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Delivery of care
Our clinical team delivers care in collaboration with the primary care provider, the facility staff and other providers.

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Right care. Right place. Right time.
Our model is designed to care for members in place and avoid unnecessary hospitalizations.

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24/7 availability
Our model includes after-hours and weekend phone support for member clinical issues.

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Making a difference

Reduce transfers and save money by caring for members in place. A recent study of our model showed2

  • 38% fewer hospitalizations
  • 51% fewer ED visits
  • 45% fewer re-admissions
  • 112% higher rate of SNF use

Read about the study

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“I can’t imagine running a building without the Optum product.”

– Lorie Scroggs, administrator at Westbury Health and Rehab Center, Conyers, GA READ SUCCESS STORY
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92% of family members are satisfied with care3

Our clinicians build one-on-one relationships with members and their family/caregivers, earning the program high marks in satisfaction surveys. 

  • Perform assessments and create personalized care plans
  • Keep all family members/caregivers informed and involved in care
  • Lead discussions on disease trajectory and care goals
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In the news

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Skilled Nursing News

How Saber’s ISNP partnership with Optum gave the operator a head start on COVID-19

View news article

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Let's talk about a partnership in care.

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FOOTNOTES

  1. 2019 plan year, reporting as of December 2019
  2. McGarry BE, Grabowski DC. Managed care for long-stay nursing home residents: An evaluation of Institutional Special Needs Plans. American Journal of Managed Care. 2019;25(9):400–405.
  3. 2018 Member Satisfaction Survey, Optum Consumer Experience Research Program.

 

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