March 14-18, 2022 | Event
Connect with Optum Serve at HIMSS22
See you at HIMSS22, the health information and technology event connecting professions for education, innovation and collaboration. Schedule time with an Optum Serve representative during the conference to learn how we can help you improve the health and well-being of the people you serve.
June 22, 2021 | Event
VA Nurse Advice Line program selected as a 2021 FedHealthIT Innovation Award winner
The 7th Annual FedHealthIT Innovation Awards recognizes the Department of Veterans Affairs Nurse Advice Line (VA NAL) program nominated and selected by their peers for driving innovation and results.
March 1, 2021 | Event
Karoom Brown to be featured on health equity panel during the Most Innovative Companies Summit hosted by Fast Company
Karoom Brown, chief growth and strategy officer of Optum Serve, is joined by top leaders from across health care, government and academia for a forward-thinking conversation on addressing disparities and what steps organizations can take to build a more inclusive health care system. The panel will be featured at the Most Innovative Companies Summit hosted by Fast Company on March 9–10, 2021.
February 17, 2021 | Event
Optum Serve moderates ACT-IAC panel: Leveraging Data for Veteran Suicide Prevention
Dayna Wolter, MA, MPH, vice president of Federal Health Strategy and Growth, represents Optum Serve on an upcoming American Council for Technology and Industry Advisory Council (ACT-IAC) panel on February 25, 2021. This panel discussion will focus on the importance of suicide prevention and mental health among Veterans and ways data can be leveraged to address this pressing topic.
January 25, 2021 | Article
Veteran and his wife get help from VA and Optum in cancer fight
After learning his cancer had returned, a Marine Veteran, Ron, later discovered that the provider who had treated him during his first round of cancer treatment wasn't listed as a Community Care Network provider. This put his treatment at risk of not being covered. Together, the U.S. Department of Veterans Affairs and Optum worked to ensure Ron received seamless care.
December 2, 2020 | Press release
VA, Optum coordinate as hurricanes batter Louisiana
When devastating hurricanes hit Louisiana this year, Optum and the U.S. Department of Veterans Affairs (VA) were prepared. They worked together to locate community hospitals and providers to ensure Veterans had support throughout hurricane season. They also collected information about damage to hospitals and clinics, patient admissions status, power outages, and availability of clean, running water.
December 7, 2020 | Announcement
Contract for new Disability Employment Technical Assistance Center awarded to The Lewin Group
The Administration for Community Living awarded The Lewin Group, a part of Optum Serve, a five-year contract for the new Disability Employment Technical Assistance Center. The center will help individuals with disabilities achieve meaningful employment with competitive wages in integrated settings.
November 17, 2020 | Announcement
CEO Patty Horoho receives FedHealthIT100 Award
Patricia (Patty) Horoho, retired U.S. Army Lieutenant General and 43rd Army Surgeon General, now CEO of Optum Serve, was awarded the 2021 FedHealthIT100 Award. This award honors individuals who are making an impact, going above and beyond, driving innovation and positive outcomes, challenging conventional wisdom, and giving back to the larger community. The awards were presented at the Virtual FedHealthIT100 Awards: A Peek At The Year Ahead & Networking Celebration on November 17.
November 11, 2020 | Announcement
Identifying and implementing Patient-Centered Outcomes Research findings
The Lewin Group, part of Optum Serve, recently helped the Agency for Healthcare Research and Quality (AHRQ) develop criteria and guiding questions to identify widely implementable Patient-Centered Outcomes Research (PCOR) findings. The criteria help to guide AHRQ’s dissemination and implementation investments. You can read about the criteria and their development in the Journal of General Internal Medicine here.
October 6, 2020 | Announcement
The Lewin Group awarded U.S. Food and Drug Administration (FDA) contract
The Lewin Group, a part of Optum Serve, was awarded a contract from the FDA to fulfill Biologics Effectiveness and Safety Initiative #3: Data Sources for Surveillance of Biologics (BEST 3). Optum Serve is proud to support the FDA to expand on the BEST program for the post-market safety and effectiveness surveillance of all biologic products.
September 22, 2020 | Press release
United Health Foundation partners with Florida State University to establish graduate-level concentration in Military Health
The United Health Foundation has committed $1.25 million to Florida State University College of Nursing to help nurse practitioners better address the distinct health needs of individuals who have served in the U.S. Armed Forces. The three-year partnership will establish a graduate-level concentration in Military Health.
July 30, 2020 | Announcement
UnitedHealth Group Sustainability Report
On July 30, 2020, UnitedHealth Group released its first Sustainability Report, highlighting actions across the company to create a health system that works better for everyone. The report builds upon the company’s long-standing commitment to sustainability and includes updates on the organization’s environmental, social, and governance efforts.
July 9, 2020 | Article
Study finds Parkinson’s $52 Billion economic burden double previous estimates
The Lewin Group, part of Optum Serve, was proud to support The Michael J. Fox Foundation and its study on the economic burden of Parkinson’s disease, one of the world’s fastest-growing neurological disorders. Read the article and its findings, which underscore the substantial burden of PD to society, payers, patients and caregivers.
May 19, 2020 | Article
Optum helping people stay connected with needed behavioral health support during COVID-19
Optum responded to the need for more behavioral health and emotional support during COVID-19 by expanding the availability of telehealth visits. As a result, members are now able to seek provider support from the comfort of their homes. Other Optum health efforts include the Employee Assistance Program, Emotional Support Help Line and app support for stress and anxiety.
April 28, 2020 | Announcement
Optum partnering with California to increase COVID-19 testing capacity
Optum was recently chosen to assist California in providing multiple coronavirus disease 2019 (COVID-19) testing sites for residents across the state. These efforts will increase California’s daily testing capacity by providing end-to-end testing of COVID-19, including coordinating testing events, shipping supplies, training providers, collecting specimens and reporting results.
February 20, 2020 | Announcement
Blue Star Families unveiled the results of their 2019 Military Family Lifestyle Survey
Stronger Communities for a Stronger America is the 2019 #BSFSurvey results release event that will take place on Wednesday, February 26, from 9:30 a.m. to 3 p.m., where Blue Star Families will be unveiling the results of their 2019 Military Family Lifestyle Survey. It will feature a range of experts, including Optum Serve CEO Patty Horoho, highlighting the foremost issues impacting military families. Tune in via this livelink to watch the event live.
December 26, 2019 | Article
Celebrating 30 years of America’s Health Rankings
America’s Health Rankings, first published in 1990, provides state-by-state analysis of the nation’s health. The report looks at annual changes in health, comparisons to previous years and highlights of public health issues that have had a significant impact on our communities. Watch the video to learn more about the report and how it helps build healthier communities.
November 21, 2019 | Article
The power of “thank you” for Veterans
Patty Horoho, CEO of Optum Serve, wrote an article for Veterans Day to reflect on the power that a simple “thank you” can have for Veterans. She explains how asking a Veteran about their experience can help us better understand and support their physical and emotional needs.
October 29, 2019 | Announcement
CEO Anne Finch receives Women in Leadership Award
Anne Finch, CEO of Logistics Health Incorporated, was awarded the 2019 Leading for Impact: Women in Leadership Award. The award recognizes women creating impact and leading organizations and mission-focused strategic programs across the federal technology, health and consulting community. The awards will be presented at the 2019 Leading for Impact: Women in Leadership Conference on October 30 at the Women’s Memorial in Arlington, VA.
September 2019 | Article
Supporting 9/11 responders and survivors
The World Trade Center (WTC) Health Program provides no-cost medical monitoring and treatment of conditions caused by 9/11 exposures to eligible responders and survivors through 2090. These benefits are available for all eligible responders who performed rescue, recovery, cleanup and related support services at the World Trade Center and related sites in New York City; the Pentagon in Arlington, Virginia; and the crash site in Shanksville, Pennsylvania.
August 2019 | News release
UnitedHealth Group identified as a 2020 Military Friendly Employer
UnitedHealth Group has been chosen as a 2020 Military Friendly® Employer for the eighth consecutive year. To be considered, a comprehensive survey was completed regarding our military efforts in recruiting, retention, benefits, social responsibility, marketing, training and development and more.
June 2019 | News release
Optum Serve partners with Paralyzed Veterans of America to help champion Veteran care
From supporting the National Veterans Wheelchair Games to honoring and supporting our Veterans each day, Optum Serve is proud to partner with Paralyzed Veterans of America (PVA) to help improve the quality of life for Veterans and people with disabilities.
June 2019 | Announcement
Optum Serve CEO Patty Horoho receives 2019 Health Hero Award from EagleForce Warrior Foundation
Optum Serve CEO Patty Horoho was recognized with the 2019 Health Hero Award, June 8, at the EagleForce Warrior Foundation's 2nd Annual Warrior Gala, for her decades of service in health care to the women and men who serve our nation.
March 2019 | Video
Welcome to THE PLAYERS Championship from Patty Horoho, Optum Serve CEO
Patty Horoho provides an overview of our partnership with THE PLAYERS Championship. Highlights include partnering with the 2019 PLAYERS Champion Rory McIlroy, who is also the Optum Health Ambassador, and supporting the important work of the St. Vincent’s HealthCare Foundation in serving the Jacksonville community through mobile outreach.
December 2018 | Interview
Frost & Sullivan recognizes Optum as 2018 North America Company of the Year
Based on its recent analysis of the North America population health management (PHM) market, Frost & Sullivan recognized Optum with the 2018 North America Company of the Year Award. World-class PHM solutions from Optum help care provider organizations and health plans improve clinical and financial performance.
December 2018 | News report
Optum Serve awarded two contracts with U.S. Department of Veterans Affairs
The VA selected Optum Serve to provide telehealth lifestyle coaching services to eligible Veterans starting in 2019. The VA also awarded LHI, part of Optum Serve, contracts to provide medical disability examinations to Veterans and Separating Service Members in Regions 1, 2 and 3, representing 39 states.
November 2018 | Interview
”Positive Disruption Requires a New Lens”: FedHealthIT Magazine interviews Patty Horoho, Optum Serve CEO
“People don’t necessarily want a disruption in their personal health care; they want friction to be gone. They want seamless, quality, safe care and that means we have to look at disruption through a different lens.” Patty Horoho, retired U.S. Army Surgeon General and now Optum Serve CEO, speaks with FedHealthIT Magazine.
November 2018 | Leadership announcements
Karoom Brown joins Optum Serve leadership and Mike Nestor named CEO of the Lewin Group.
Karoom Brown has been named the new chief global strategy, products and growth officer, reporting to CEO Patty Horoho. In addition, Mike Nestor has been named as the Chief Executive Officer.
November 2018 | News report
America’s Health Rankings® 2018 “Health of Those Who Have Served” Report
United Health Foundation, in partnership with Military Officers Association of America (MOAA), is pleased to provide the annual update to America’s Health Rankings® “Health of Those Who Have Served” report. This year’s key takeaway: Those who have served continue to report better health than their civilian counterparts. But they face greater chronic disease and behavioral health burdens.
October 2018 | News release
Optum Serve CEO Patty Horoho recognized with 2018 Impact Award at Women in Leadership Conference
This award recognizes women creating impact, leading organizations and mission-focused strategic programs across the federal technology, health and consulting community. The awards will be presented at the 2018 Leading for Impact, Women in Leadership Conference, October 25 at the Women’s Memorial in Arlington, VA.
September 2018 | News report
Lower Manhattan clinic opens to ease backlog of 9/11-related illness cases
The World Trade Center Health Program's new clinic opened recently in Lower Manhattan. This helps ease a backlog of nearly 3,000 survivors who are waiting to find out if their diseases are related to 9/11. If they are, their treatment is eligible to be paid for by the federal government. Logistics Health Inc., part of Optum Serve was chosen to run the clinic.
February 2018 | News release
UnitedHealth Group to support use of bundled payments with providers in fee-for-service Medicare
The use of bundled payment models is expanding in traditional fee-for-service Medicare. UnitedHealth Group will offer data and analytics, technology and care coordination to support bundled payment models. This includes health care providers participating in the CMS’ Bundled Payments for Care Improvement Advanced program, which is launching later this year.
January 19, 2018 | News Release
UnitedHealth Group rated “World’s Most Admired Company” by Fortune 2018 survey
UnitedHealth Group, which includes Optum, was the top-ranking company in the insurance and managed care sector for Fortune’s 2018 “World’s Most Admired Companies” list. This is the eighth consecutive year Fortune honored UnitedHealth Group as No. 1 overall in its sector. They rated the company No.1 in innovation for the ninth consecutive year.
December 2017 | News Release
United Health Foundation expands child development programs for military families
United Health Foundation announced a $150,000 grant to the Armed Services YMCA (ASYMCA). The goal is to provide access to quality, affordable child care services for military families. The grant expands on an existing United Health Foundation partnership with Fisher House Foundation. It will help ASYMCA build upon YMCA best practices and meet or exceed Department of Defense requirements for child care services.
November 17, 2017 | Report
2017 Report: Health of Women Who Have Served
Women who have served in the U.S. military are more likely than those who have not served to report being in very good or excellent health. Despite their self-reporting, women who have served have higher rates of several chronic conditions than their civilian counterparts. They are also more likely to face mental health challenges. Read the report from the UnitedHealth Foundation and the Military Officers Association of America.
October 10, 2017 | Press Release
Military Health System beneficiaries to receive Global Nurse Advice Line services from Optum
Optum will operate the Military Health System’s worldwide Nurse Advice Line, serving more than 9 million military service members, retirees and their families. The new Global Nurse Advice Line expands geographical coverage and enhances communication channels to include web chat and video teleconferencing.
September 20, 2017 | Press Release
With support from UnitedHealth Group, Veterans East provides Veterans with affordable housing, health services, education and job training
UnitedHealth Group provided $5.2 million in funding for Veterans East, a 100-unit apartment community in Minneapolis for military Veterans struggling with homelessness.
August 29, 2017 | Press Release
UnitedHealthcare, Optum and UnitedHealth Group Donate $1 million to Texas communities devastated by Hurricane Harvey
The company is working with key officials and stakeholders in Texas to determine how the funds can most effectively support relief efforts. In addition, the company is pledging a 2:1 match for employee donations toward disaster-relief efforts, as well as providing incentives and support to those who volunteer.
July 31, 2017 | Press Release
Ret. Army Lt. Gen. Patty Horoho joins Optum
Former Army Surgeon General Patty Horoho has joined the company to bring together and align Optum's extensive capabilities to better support and deliver innovative solutions that meet the health needs of active-duty service members, Veterans and their families.
July 26, 2017 | Event
Optum introduces OptumIQ™ at Data in Focus event
OptumIQ™ powers intelligence across the health care system and is infused into all our products and services. It represents our unique combination of data, analytics and health care expertise.
June 21, 2017 | Article
UnitedHealth Group recognized by The Civic 50 as a top community-minded company
UnitedHealth Group was recognized – for the fifth consecutive year – by The Civic 50 as one of the most community-minded companies in the United States.
May 18, 2017 | Article
VA’s annual Brain Trust summit offers platform for innovations in brain health and head trauma
From a software platform for traumatic brain injury to a virtual reality device that assists Veterans with behavioral health issues, 15 competitors pitched a diversity of ideas during demo day at the Brain Trust: Pathways to InnoVAtion Summit, hosted by VA on May 18 in Boston.
December 20, 2016 | Article
UnitedHealth Group was named a “2017 Top 100 Military Friendly Employer” by Victory Media
This annual list distinguishes the top 2% of eligible employers with the strongest job opportunities and retention programs for transitioning service members.