Transforming Behavioral Health Care Using Human-Centered Design
Designing care experiences around the person
The demand for behavioral health care continues to grow, and engaging members with complex behavioral health needs remains a challenge.
To tackle this challenge, we're focusing on designing behavioral health solutions that put member needs first, and expanding access to evidence-based care to improve engagement and treatment outcomes.
During this webinar, you will learn:
- How we're using member segmentation to better understand member populations and their unique needs
- How we approach new product development using human-centered design to improve member engagement
- How we've applied this approach to create new solutions that engage high-needs members
Join us as we discuss new ways to improve member experiences with behavioral health care.
Senior Vice President of Product, Optum Behavioral Health
Director of Product, Optum Behavioral Health