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Nurse lines and virtual visits

Around-the-clock help at patients’ fingertips


Nurse lines and virtual visits: A complementary pair

In our rapidly changing health care landscape, OptumServe offers federal agencies cost-effective, easily accessible ways to deliver quality care to those they serve.

Nurse lines and virtual visits (also known as “telehealth”), are prime examples of solutions that are positively impacting the health care system by making health care advice and virtual care available at patients’ fingertips.

With an average call waiting time of less than 30 seconds, 93% of Optum nurse line users report being satisfied with the service. Read the full document to learn more about our services and cost-efficient ways to keep patients healthier.

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