Leading out of crisis

Lessons learned in remaining resilient


Steadying strategies to lead the workforce

Seth Serxner is chief health officer and SVP of Population Health at Optum. In this article, he maps out a path forward from the COVID-19 crisis while staying vigilant, flexible and open.

A four-point guide

  • Moving forward by staying vigilant
  • Assessing lessons learned in handling the response
  • Pivoting to recovery
  • Remaining resilient: Three levels of prevention
Icon Picker V2