Help wanted: A chief outcomes officer
As seen in NEJM Catalyst Innovations in Care Delivery
New role leads human-centered approach to improve outcomes
Volume and variability spring from every health plan program, and it can sometimes overwhelm providers with administrative variety and complexity. C-suite leaders are seeking ways to standardize, simplify and streamline the needs of various quality programs. But they can’t do it alone.
The answer may lie in the creation of a new role — chief outcomes officer. This article explores how this function could:
- Facilitate dialogue between health plans and providers
- Identify administrative challenges faced at the point of care
- Prioritize programs that produce new insight and new actions
- Standardize the exchange of data and administrative workflows
- Help patients find the human-centered care they need
See how a chief outcomes officer could impact your organization.
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