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Optum analytics experts have observed utilization shifts that have had an impact on data — and they offer recommendations for the future.


Because of COVID-19, we face unique challenges as we try to understand 2020 health care data and compare it to prior years.

  • What might we see in quality measure compliance to recommended vaccinations or preventive screening services?
  • How did utilization change, such as the adoption of telemedicine?
  • What can we say about risk scores and other changes that you and other health plans might see?

One thing we can say for certain: 2020 data will look very different.

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