Payer CIOs as change agents

John Santelli talks about how to modernize your strategy.


The CIO's role in digital transformation

Consumers are demanding convenience and choice. Along with the drive toward value-based care, this means payers must modernize. The CIO’s role is to architect a digital transformation that frees the data and allows payer/provider collaboration and interoperability.

In this article, Optum CIO John Santelli and Optum Advisory Services Senior Vice President David Chennisi offer perspectives on payer readiness and approaches to digital transformation.

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