The can’t-miss podcast for professionals across health care
What makes our health system in the U.S. so complex to navigate, standardize, pay for — and fix? “Until It’s Fixed” takes listeners on a journey to all corners of the system to better understand what’s working, what’s broken, and how stakeholders are working to bring needed change and navigate forward.
In the first season, hear from health industry experts and innovators on several critical topics, including:
- Supporting whole-person health
- Untangling administrative complexity
- Rethinking and retooling care delivery and management
- Enabling digital transformation to realize its promise
Health system leaders and business professionals, and those interested in health care, will gain inspiration and practical learnings on where and how combining human ingenuity with technology application will bring change today and in the future.
Speaker 1:
We close this evening with a report from doctors working in hospitals across the country, who claim that the interruption in the supply of PPE-
Susan Dentzer :
The human toll of COVID-19 has been incalculable and it has disrupted America's healthcare system along with so much else. But for all its strengths, that same system was broken in many ways long before the pandemic hit.
Susan Dentzer :
Welcome to Until It's Fixed, a podcast by Optum, about harnessing technology to create and improve healthcare.
Speaker 3:
There was one study that found life expectancy can differ by up to 20 years depending on the county that you live in.
Speaker 3:
So, if we can address their social needs, we can then help reduce their medical costs in the future and help them live healthier lives.
Susan Dentzer :
I'm Susan Dentzer and I'll be your host for this probing 10-part series.
Susan Dentzer :
It's aimed at anyone and everyone who cares about healthcare in America and who has ever asked why, since this system is state-of-the-art in so many ways, does it have to be so expensive, so difficult to navigate and so complex?
Speaker 4:
Are you eligible for that service? Do you have coverage for that? Are you inside or outside of your deductible? Is that provider in-network? Did they perform maybe additional tests? And if they did, did they receive the appropriate authorization in order to be able to perform those services?
Susan Dentzer :
Our series will feature both Optum's own experts and distinguished leaders in healthcare. They'll explain how human ingenuity, data, analytics and technology are coming together to address some of the toughest issues that the health system faces.
Speaker 4:
We have built many of those capabilities today. We have them in our mobile apps, as well as our web capabilities online.
Create new speaker:
Those are the kinds of things that we can do collectively to really affect change in the industry and make it much more efficient for everybody.
Susan Dentzer :
Welcome to Until It's Fixed.
Hosted by respected health care advocate Susan Dentzer
Susan Dentzer is a health and health policy thought leader and news commentator. She is the editor and lead author of Health Care Without Walls: A Roadmap for Reinventing U.S. Health Care.
Dentzer is one of the nation’s most respected health policy experts and thought leaders and a frequent speaker and commentator on television and radio, including PBS and NPR. She is the Senior Policy Fellow at the Robert J. Margolis Center for Health Policy at Duke University.
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OCTOBER 6, 2020
Data, Disruption and Innovation
Innovating within health care vs. disruption from outside offers unique perspective to transform the health system.
OCTOBER 13, 2020
Determining Your Health
Whole-person care starts with nontraditional data. Getting the right data at the right time is the hard part.
OCTOBER 20, 2020
Behind the Curtain of Administrative Burdens
The behind-the-scenes, administrative business of health care is complex and expensive. How can we simplify it?
OCTOBER 27, 2020
Choice Paralysis
Managing requirements of multiple payers creates process challenges for providers. How can we standardize?
NOVEMBER 10, 2020
Health Care Without Walls?
Demand for telehealth has accelerated during the pandemic. What role does it play in transforming care delivery?
NOVEMBER 17, 2020
Health Care Data: Can't We All Just Get Along?
Health data access and exchange is a major challenge — but that's changing, thanks to legislation and tech making interoperability a reality.
DECEMBER 1, 2020
A New Model for an Unchanging Mission
Financial pressure on provider organizations has increased during the pandemic. But organizations embracing new operating models can thrive.
DECEMBER 3, 2020
AI: A Recipe for Better Health Care
Artificial intelligence can improve how business and clinical professionals work across the health care system. How do we ensure it's used in the right way?
DECEMBER 8, 2020
The Art of the Possible
Health experiences will soon be influenced by ambient computing, advanced predictions and voice-enabled virtual assistants. To get there we need to be willing to embrace change.
DECEMBER 12, 2020
The Catalyst
How has COVID-19 impacted drug and vaccine development? And after the pandemic, what innovations that 2020 brought to the health care system will remain?